We are looking for great Renewal Account Managers to join our growing team in Tokyo Japan. A career in Sales at Clarivate provides you with the opportunity to help shape the future of tomorrow. We fuel the world’s greatest breakthroughs by supporting our clients through the innovation lifecycle. You will assist our customers through supporting the renewal and development of our growing subscription base, you will have the opportunity to develop your sales skills in while playing a critical role in driving growth and innovation.
About YouBachelor’s degree or equivalent, relevant work experience.
Minimum of 5 years direct sales experience within life science or pharmaceutical industry
Good motivation to a consultative sales role.
Proficient in both spoken and written Japanese.
Strong written English skills are mandatory.
Basic communication skills in English are required.
Prior experience with selling subscriptions both renewal sales and new business
Direct sales experience in LS software products
Demonstrated ability to understand customer workflows and priorities to assist with cross-selling
Education background related to pharmaceutical
Own the 12-month process of the subscription life cycle inclusive on onboarding, quarterly account reviews, budgeting and renewal negotiation inclusive on contract execution
Grow new business subscriptions through managing up-sell and cross-sell opportunities during or at the point of renewal
Continually identify directional risk in your subscription book of business and implement risk mitigation plans in conjunction with matrix of internal resources inclusive of product owners, solution experts, account manager and trainings teams.
Collaborate closely with cross-functional teams including Customer Success Managers (CSM), Billing, Legal, and Customer Care & etc, to ensure a seamless and efficient renewal process..
Utilize Customer Relationship Management (CRM) software (e.g., Salesforce) to manage renewal activities & track client interactions.
Provide accurate weekly forecasts for territory total subscription business.
Minimum travel is require for customer visit on site.
This is a full-time position, primarily working core business hours from 9:30am to 5:30pm, with flexibility to adjust to various global time zones as needed. This is a hybrid position working in the office up to 2 to 3 days a week.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
