GE Vernova is looking for an exceptional Renewals Account Manager & RAM
Ops to join our Electrification - Grid Software team based in the UK.
GE Vernova - The Energy to Change the World
With over 130 years of experience and proven innovation, GE Vernova is leading a new era of energy. We are electrifying the world while working to decarbonize it. Our name reflects our mission. “GE” carries a legacy of quality and ingenuity. “Ver” signals Earth’s lush ecosystems, while “Nova” nods to a new era of lower-carbon energy we are helping to deliver.
Focused on the future, GE Vernova is accelerating the shift to reliable, affordable, and sustainable energy. We help customers power economies and deliver electricity vital to health, safety, and quality of life.
Electrification
Our Electrification solutions modernize grids, enable renewable integration, and strengthen energy systems. From software to power conversion and storage, we help create smarter, more resilient energy networks.Job Description
Let’s Talk about the Role
This is a combined Renewals Account Manager (RAM) and RAM Ops role. The primary focus is managing a defined renewal ARR portfolio (customer-facing). In addition, this role includes RAM Ops responsibilities covering renewals data governance, dashboards, and SFDC quality.
RAM Ops work is planned primarily during the renewal off-season (March–August). During peak renewal periods (September–February), portfolio management takes full priority.
The role is part of the RevOps model, working closely with Sales, Customer Success, Channel Management, Renewals O2C, and Finance.
The Renewals Account Manager (RAM) and RAM Ops is responsible for managing a defined portfolio of recurring software renewal ARR, ensuring high Gross Revenue Retention (GRR), on-time renewals, and accurate forecasting. This role is a key enabler of the company’s transition to an ARR-driven subscription business and positions renewals as a proactive, value-driven customer lifecycle touchpoint. In addition, this role includes RAM Ops responsibilities covering renewals data governance, dashboards, and SFDC quality.
The RAM / RAM Ops operates as part of the RevOps model, working closely with Sales, Customer Success, Channel Management, Renewals O2C, and Finance. Success is measured at portfolio level, not by individual transactions.
Key Responsibilities — RAM (Primary)
Renewal Portfolio Ownership
- Own end-to-end renewal management for a defined ARR portfolio.
- Drive proactive renewal engagement using standardized tiered cadences (T-x).
- Be accountable for portfolio-level GRR, renewal rate, and forecast accuracy.
- Identify renewal risks early and orchestrate mitigation plans with Sales and CSM.
Customer-Centric Renewal Experience
- Act as the primary renewal contact for customers/sales, ensuring clarity, predictability, and value-focused communication.
- Position renewals as strategic lifecycle conversations rather than transactional events.
- Anticipate risks, objections, and contractual complexities ahead of renewal dates.
- Support lifecycle reviews and QBRs for strategic and at-risk accounts.
Collaboration & Expansion Enablement
- Work within the RAM–Sales–CSM collaboration model to ensure alignment.
- Identify expansion signals during renewal conversations and coordinate handoff to Sales or Channel Managers.
Key Responsibilities — RAM Ops (Secondary)
Planned primarily during the renewal off-season (March–August). Portfolio management takes precedence during peak periods.
Data Quality & Reporting
- Drive SFDC data quality and ensure renewals data accuracy for renewals and installed base.
- Consolidate data from M&S Renewals, SFDC, Finance, and DT into a single renewals pipeline view.
- Build and maintain RAM dashboards (GRR, churn, renewal pipeline, forecast accuracy, tier coverage).
Process & Systems
- Partner with RevOps and Finance to provide accurate ARR forecasts and portfolio insights.
- Act as RAM data steward: fields, definitions, reports, data quality standards.
- Support the Quote-to-Cash (Q2C) transition with ERP and SFDC/CPQ process knowledge.
- Drive data quality initiatives toward >95% accuracy targets.
Team Coordination & Leadership Support
- Support the Director, RAM in operational coordination, team alignment, and stakeholder communication.
- Act as delegate for the Director during absences, ensuring continuity of decision-making and escalation handling.
- Leverage operational and process expertise to support onboarding of new RAM team members.
Forecasting, Systems & Continuous Improvement
- Maintain accurate renewal pipelines and forecasts in SFDC.
- Ensure contracts, pricing logic, and renewal documentation are consistently captured.
- Support the transition to a single source of truth for renewals and ARR reporting.
- Actively use GenAI tools to improve productivity, insights, and customer communications.
- Identify opportunities to streamline processes and improve the renewals playbook.
Skills for Success
You should be a strategic thinker and data-driven professional with:
• The ability to manage complex, recurring revenue portfolios within a B2B software or SaaS environment.
• The capability to navigate and optimize ERP and SFDC/CPQ systems to ensure high data integrity.
• An understanding of the Quote-to-Cash (Q2C) lifecycle and its impact on ARR forecasting.
• An expertise in translating complex data into actionable insights for diverse business stakeholders.
• A keen interest in leveraging emerging technologies, including GenAI, to improve operational productivity.
A formal education and subsequent University Bachelor or Master’s degree in a relevant field are nice to have, but we are most interested in your total experience and professional achievements.
Where and how you'll work
This is a permanent, fully remote position based in the UK.
Our Culture
Every action shapes our future. That’s why our north star is a culture of impact, where everyone is empowered to thrive and achieve.
Addressing the urgent need to build a more sustainable electric power system while improving the trajectory of climate change emissions are global priorities, and we take our responsibility seriously. That is our mission at GE Vernova: continuing to electrify to thrive and decarbonize the world We play a significant role in leading a new era of energy.
Our technology helps generate approximately twenty-five percent of the world’s electricity today, and we are working to power the rest. If we want the future of energy to be different, then join us and be the difference. Together, we are the Energy of Change!
We're determined to be the best place to grow
We believe that strong careers are built on a variety of experiences, strong connections, and continuous development. We’re committed to providing you the tools to navigate and shape a strong career journey that aligns with a healthy work-life balance. No two careers are the same, and yours should reflect your personal and professional goals. Your people leader and trusted mentors will support you through navigating your journey.
We also prioritize fair pay, performance-based rewards, and wellbeing programs for you and your family. With opportunities to move across teams and functions, your career can keep evolving while sustainability stays at the core of everything we do.
Inclusion & Diversity
We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone.
As an equal opportunity and affirmative action employer, GE Vernova is committed to support disadvantaged groups whilst providing equal opportunities for both GE Vernova associates and applicants alike.
Join us at GE Vernova where results can be achieved by embracing a community of belonging.
Additional InformationRelocation Assistance Provided: No
Skills Required
- Experience managing complex recurring revenue portfolios in a B2B software or SaaS environment
- Experience navigating and optimizing ERP and SFDC/CPQ systems
- Understanding of the Quote-to-Cash lifecycle and its impact on ARR forecasting
- Ability to translate complex data into actionable insights for diverse stakeholders
- Interest in using emerging technologies, including GenAI, to improve productivity
- Bachelor's or master's degree in a relevant field
GE Vernova Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Vernova and has not been reviewed or approved by GE Vernova.
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Retirement Support — The 401(k) plan includes company matching contributions and additional company retirement contributions, with access to Fidelity resources and financial planning consultants. Feedback suggests this structure supports long-term savings beyond a basic match.
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Parental & Family Support — Paid parental leave is available with flexible, continuous or non-continuous usage, and is complemented by adoption resources and Work/Life Connections guidance. Maternity leave is described as extended relative to typical workplace norms.
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Leave & Time Off Breadth — Time-off programs include 12 paid holidays, permissive time off for many salaried roles, and dedicated personal, illness, and caregiving time for U.S. new hires. Some hourly roles start with a defined PTO bank, while other roles may offer unlimited time off.
GE Vernova Insights
What We Do
GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Together, we have The Energy to Change the World.
Why Work With Us
Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.
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