The Role
The Renewal Sales Representative works with clients to secure contract renewals, negotiate agreements, and identify sales opportunities in a high-volume environment.
Summary Generated by Built In
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
We are looking for a Renewal Sales Representative who is highly motivated and thrives in a quick sales cycle environment. The Renewals Sales Representative will play a fundamental role in achieving our ambitious client retention goals. You’ll be working directly with Bazaarvoice clients to secure transactional contract renewals across our North American client territories. Candidates should be driven, hard-working professionals who have a knack for interfacing with SaaS clients to secure contract renewals in a high-volume environment. You must be comfortable speaking to clients, navigating negotiations, identifying cross/upsell opportunities, and staying aligned to tight deadlines. We are looking for a candidate who is organized and adaptable with strong time management and communication skills
What You'll Do:
- Process renewal agreements in coordination with Bazaarvoice Sales, Deal Desk, Legal, and Finance teams.
- Lead basic contract negotiations resulting in positive business outcomes and maximizing retention of ARR and addressable whitespace.
- Interface directly with client business contacts and procurement professionals.
- Understand customer needs and requirements.
- Field customer objections and requests related to their existing Bazaarvoice program.
- Identify and Source new sales opportunities.
- Achieve and exceed monthly, quarterly, and annual retention quota
What You'll Need:
- 2-3 years’ sales, account management, client engagement or other relevant client-facing experience.
- Excellent written and spoken business level communication / interpersonal skills (English speaking).
- Entrepreneurial, highly self-motivated, goal orientated, fearless, ambitious, team player.
- Extremely organized and ability to follow through full sales process in a high volume dynamic environment.
- Record of achievements that demonstrate you have a winning attitude.
- Demonstrated strong work ethic, ability to learn quickly, and be a self-starter.
- Ability to work US business hours: Hi Laila, can we please change working hours for the position:10:00 AM to 7PM EEST
- Based in Vilnius, Lithuania.
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our EMEA Life Page to meet our regional teams and see what life is like in our local offices.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Please note: A background check will be part of the hiring process. This will be done with your consent and will only include information relevant to the job.
Skills Required
- 2-3 years' sales, account management or client engagement experience
- Excellent written and spoken communication skills
- Ability to work US business hours
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
-
Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
-
Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
-
Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
Bazaarvoice Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
