Renewal Account Manager

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

The Renewal Account Manager at Proofpoint is responsible for managing customer renewals, driving sales processes, and maintaining strong business relationships with clients. This role requires a self-motivated individual with strong sales acumen and the ability to coordinate resources effectively to meet customer needs and achieve revenue targets.

Responsibilities

• Interact with customers and technical staff within the IT organization.
• Drive the qualification, quoting, and Salesforce processes to close renewals.
• Forecast daily, monthly, and quarterly sales accurately via Salesforce and Excel.
• Meet or exceed customer renewal revenue quotas.
• Works with speed/expediency.
• Consistently staying at acceptable levels for renewal KPIs.
• Maintains the confidence of renewal peers.
• Maintains low late renewal balance.
• Maintains regular cadence with internal stakeholders.
• Effectively presents complex proposals to customer execs.
• Proactively identify customer issues and work with the Proofpoint team to resolve them.
• Gather and track information regarding customer implementation and support activity.
• Maintain up-to-date knowledge of Proofpoint's competitive positioning in the marketplace.

Requirements

• Self-starting, responsible, and highly motivated with sound sales experience.
• Excellent business acumen blended with strong interpersonal and presentation skills.
• Extensive understanding of the sales order booking process and negotiation skills.
• Strong written and verbal communication skills to articulate Proofpoint's value.
• Highly collaborative and relationship-oriented approach to work.
• Extremely organized, detail-oriented, and process-oriented.
• Ability to manage multiple tasks and resolve difficult issues using good judgment.
• Ability to coordinate Proofpoint resources to execute complex sales strategies.
• Working knowledge of Microsoft Office, especially Excel, and web conferencing tools.
• Ability to effectively use Salesforce.com and other online tools.

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected]. How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!