As an Amazon Virtual Assistant, you will be responsible for supporting private label Amazon sellers with various backend tasks to ensure their business runs smoothly. Your role involves a range of tasks related to product management, logistics, inventory control, customer service, and supplier coordination.
- Product Research: Conduct daily product research to identify profitable products and emerging market trends.
- Amazon Case Management: Manage all communications with Amazon, focusing on refunds, disputes, and open cases.
- Inventory Management: Monitor stock levels, track shipments, and manage reorders.
- Competitor Analysis: Research and track competitors, keeping updated on their strategies and performance.
- Supplier Management: Handle supplier relationships, including sourcing new products from overseas suppliers (e.g., China, Alibaba, DH Gate, AliExpress).
- Product Listing: Create and optimize product listings using flat files, focusing on keywords and listing improvements.
- Customer Service: Address customer inquiries, manage feedback, and ensure account health is maintained.
- Reports Generation: Compile regular reports related to sales, inventory, and account health.
- Account Health: Managing and helping maintain a healthy account and grow the Amazon store.
- General Virtual Assistance with a focus on Private Label Sellers
- Specialized in backend tasks (e.g., Product Listing, Logistics & Supplier Management, Inventory Management, Customer Service, Reports Generation, Listing Optimization)
- Focus Areas:
- Sourcing new products from overseas suppliers.
- Promotion of listings by creating discounts.
- Managing branded product listings.
- High School Graduate, College Undergraduate, or College Graduate.
- Preferably w/ Amazon experience (background in Logistics & Supplier Management)
- With a background in Finance is a plus.
- Proficient in MS Excel or Google Sheets (knowledge of formulas is required).
- Fluent in English, both written and spoken.
- Strong time-management skills and the ability to meet deadlines.
- With good character and willing to work on a graveyard shift is a plus.
- Willingness to undergo training and adapt to new processes.
- Available for full-time work.
Main Device:
- Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
- RAM: 8 GB or higher.
- Storage: Minimum of 112 GB.
- Internet Speed: At least 20 Mbps for both download and upload speeds.
Backup Device:
- Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
- RAM: Minimum 4 GB.
- Storage: Minimum of 112 GB.
- Internet Speed: At least 10 Mbps for both download and upload speeds.
Note: The use of mobile phones or tablets is not accepted for this role.
Top Skills
What We Do
VAA is the world’s only company specializing in Virtual Assistant services for Amazon sellers. VAA was established in 2017 by Gilad and Hila Freimann, who operate a successful private label Amazon business of their own. As their business grew, they quickly discovered they needed extra help in their daily Amazon operations. After a long and frustrating search for a VA in the Philippines, they were left with one overriding thought: “There must be a better way for Amazon sellers to find skilled, reliable VAs.” So, Virtual Assistant Academy (VAA) was born. At VAA, we specialize in locating, screening, training and supporting high quality Amazon VAs in the Philippines, matching them with Amazon sellers all over the world. We invest significant resources in our VAs, including a thorough screening and selection process, intensive month-long Amazon training for accepted candidates, ongoing professional development, and a warm, supportive community. For Amazon sellers, hiring with VAA means partnering with a highly skilled and motivated Amazon VA who is committed to a long-term working relationship. You can rely on your VA as a dedicated employee who will deliver consistently high-quality work on an efficient, ongoing basis. And that means peace of mind for you. VAA’s founders live and breathe Amazon every single day. In the dynamic Amazon marketplace, changes are happening all the time. Our VAs are always up-to-date with the latest tools, features and trends in Amazon. VAA employs only the very best candidates, thoroughly screened and personally selected for their dedication, commitment, and skills, via our management team on the ground in the Philippines. No matter where you are in the world, we’ll match you with your ideal Amazon-trained VA
