Remote: Travel Specialist

Posted 4 Days Ago
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Hiring Remotely in Dallas, TX, USA
In-Office or Remote
Entry level
Travel • Hospitality
The Role
Remote Travel Specialist handles client booking requests across channels, executes travel sales (air, car, cruise, hotel, events), maintains partner relationships, enters and maintains client data, completes required certifications and ongoing training, and provides exceptional customer service to exceed client expectations.
Summary Generated by Built In
Company Description

We are a family oriented company, who loves to see our agents succeed and our clients enjoy the smooth process of booking their vacation!

Job Description

We are looking for remote Travel Professionals. As a Travel Specialistyou are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.).

The travel specialist is the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided.

We are looking for individuals with:

  • Passion to help clients build the ultimate dream vacation by offering our destinations and services
  • Excellent customer service skills
  • Desire to build relationships with our travel partners & clients
  • Drive to execute the sale
  • Expertise in our product and policies
  • Acute attention to details and the ability to review your own work to ensure quality
  • Ability to work under pressure, quickly and accurately

Responsibilities:

  • Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket/events)
  • Provide exceptional customer service to clients
  • Maintain relationships with travel partners and vendors
  • Work well in a group/team setting
  • Stay up to date on the travel industry and policies
  • Collect and enter data into our software and maintain client files
  • Complete required certification within a timely manner
  • Complete ongoing training with our company and travel partners

 

Qualifications

  • Must have a smartphone with reliable internet access
  • Laptop or desktop computer (highly recommend, however, not required) with reliable internet access
  • Must be at least 18 years of age
  • Must reside in the Unites States

Additional Information

Skills

  • Time Management
  • Computer and Internet knowledge 
  • Verbal and Communication
  • Motivation
  • Self Discipline
  • Motivation
  • Leadership

 

Skills Required

  • Must have a smartphone with reliable internet access
  • Laptop or desktop computer with reliable internet access
  • Must be at least 18 years of age
  • Must reside in the United States
  • Excellent customer service skills
  • Time management skills
  • Computer and internet knowledge
  • Strong verbal and communication skills
  • Motivation and self-discipline to work remotely
  • Ability to work under pressure, quickly and accurately
  • Acute attention to detail and ability to review own work
  • Desire to build relationships with travel partners and clients
  • Drive to execute sales and meet client needs
  • Complete required certifications and ongoing training
  • Leadership (team collaboration and initiative)
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The Company
12 Employees
Year Founded: 2018

What We Do

Wanderlust Adventures is a US-based travel agency with over 12 years of experience in the travel industry. They specialize in creating tailored vacation experiences by partnering with various major vendors. The company is dedicated to helping clients' travel dreams come true and provides remote opportunities for motivated, entrepreneurial individuals to build and grow their own travel consultancy business.

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