Remote Studio Manager - Mon - Fri 8:30am-5:30pm

Williams Lea is hiring for a Remote Studio Manager for our Wheeling, WV office to work Monday to Friday 8:30 am to 5:30 pm!

Pay: $64,000/year

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Company Provided Parking
• Additional Employee Perks and Discounts

The Studio Manager is responsible for technical and logistical operations of the creative studio, including resource and process management (scheduling, production, quality check and delivery) of various print, web and/or multimedia projects to meet brand guidelines and business objectives.

Job qualifications

• 5+ years’ experience in display advertising and direct marketing in the print, digital and mobile space
• Bachelor’s degree in creative or production related field. A combination of work experience and education can be substituted
• 5+ years in graphics implementation
• 3+ years people management experience
• Complete understanding of digital artwork, print and studio communication
• Computer/IT literate, preferably on Macs
• Adobe CC (must be able to demonstrate a sound working knowledge of in-design and illustrator)
• Full knowledge of all production methodologies and digital formats
• Understanding of CMD and internal working processes
• Client facing experience essential
• Exceptional organizational skills
• Professional approach
• Excellent verbal and written communication skills
• Proven ability to demonstrate sound commercial awareness
• Proven ability to work to tight timeline and  juggle numerous tasks  
• Ability to trouble-shoot and find solutions in pressured environments

Job duties

(* denotes an “essential function”)

• * Oversee the staffing levels in the department, freelance and full-time
• *Directly manage Studio team including Developers, Designers & Art Workers
• *Oversee the overall quality of the deliverable coming out of the unit
• *Ensure client SLA and deliverable dates are met
• *Ensure appropriate hardware/software levels are maintained
• *Ensure all jobs are properly booked and invoiced in CMD
• *Ensure correct use of job flow within the department
• *Ensure latest workflow methodologies are reviewed and applied as appropriate
• *Ensure correct and thorough use of near/off-shore support
• Remain aware and versed in emerging technology and apply to workflow where appropriate
• *Identify opportunities to partner with creative agencies
• Create new products for WLT to present to their clients e.g.; Mobile products Digital POS mobile Apps
• *Ensure brand consistency across all brands while offering a fresh approach
• *Interpret and translate the brief/client requirements and effectively communicate to Art Workers & Designers
• Help WLT deliver the best output to market and to our client’s customers high expectations
• Be proactive and therefore anticipate and rectify issues at project outset before they become a problem
• *Develop & maintain a strong relationship with the internal Project Managers clients, creative agencies, print suppliers and team members
• *Develop and maintain a great understanding and appreciation of the client’s brands and clients’ customers
• *Develop and evolve methodologies to remove client frustrations and enhance the ‘user’ experience
• Work with agencies to create templates for new campaigns and best practices
• Guide production team to ensure that jobs created in an appropriate fashion – e.g. being present or having meetings about large upcoming projects as and when they arise not when they appear
• Support the project managers, QC, reprographics, printers, creative client and WLT team members every day.
• *Ensure that Time and Materials are correctly accounted for to help produce accurate billing and invoice information
• *Ensure that the studio is run cost effectively and that personnel understand cost implications
• Identify and carry out any necessary trials, test or research in order to benefit projects, maintain quality and reduce cost
• *Build and maintain brand understanding throughout the team and the wider WLT network of all major brands
• Keep abreast of technology both in Print, Online & Digital media
• Build and drive your relationship with key contacts in the business (studio, report, creative, print supplier, etc.)
• Develop and maintain strong relationships with clients and external suppliers, such as printers and strategic agencies, to achieve the marketing goal.
• Identification, Documentation and Investigation of circumstances surrounding Internal Non Conformance and in-house revisions
• Continuous assessment of the Studio’s working practices in order to identify improvements and efficiencies within the operating processes

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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