Remote Site Management Team Lead

Job Title

Remote Site Management Team Lead

Job Description Summary

The Remote Site Management Team Lead will assist the Operations Manager with daily team supervision, oversee manpower and operations, and organize vendor services for clients. They will liaise with the client team and stakeholders, develop detailed site knowledge, and respond to service requests. Acting as the single point of contact (SPOC) between the client and RSM requirements, they will formulate and measure KPIs and SLAs, create and manage the OPEX budget, ensure billing accuracy, and attend client meetings to address immediate concerns.

Job Description

About the Role:

• Assist the Operations Manager with team supervision and oversee daily operations.
• Organize vendor services and liaise with the client team and stakeholders.
• Develop detailed site knowledge and respond to service requests.
• Act as the single point of contact (SPOC) between the client and RSM requirements, formulating and measuring KPIs and SLAs.
• Create and manage the OPEX budget, ensure billing accuracy, and attend client meetings to address immediate concerns.

About You:

• Bachelor's degree required.
• 1-3 years of experience in facility management and remote site operations.
• Advanced proficiency in MS Office and IT skills for remote communication.
• Fluent in English, both oral and written.
• Willingness to work in shifting schedules, including holidays.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop, and live, working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day.

We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity, or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”