The Senior Business Development Consultant is responsible for driving new business development, expanding strategic client relationships, and positioning Kaleidoscope’s services as trusted, consultative solutions that enable client success and long-term growth. Candidate must be located in greater Boston/New England area or greater Seattle, WA area. |Base Salary + Uncapped Commission
PRINCIPAL DUTIES & RESPONSIBILITIES
1.
New Business Development (60%)
- Drive consultative, solution-based sales across Kaleidoscope consultancy service lines.
- Identify, qualify, and pursue new business partner opportunities aligned to pipeline and funnel strategy.
- Lead early-stage client discovery, NDA execution, and pitch product development consultative services.
- Work with Infosys sales leaders to understand Infosys service lines and promote with clients as appropriate.
2.
Account and Relationship Management (25%)
- Build and maintain trusted relationships with client stakeholders and decision-makers.
- Grow account relationships and services expansion through long-term partnerships.
- Manage client concerns and escalations to ensure a high-quality client experience.
- Strong daily communication with internal Kaleidoscope delivery teams
- Grow relationship collateral with Infosys service-line and sales leaders.
- Represent Kaleidoscope at industry events, client workshops and client facing business engagements.
- Act as a brand ambassador for Kaleidoscope services and values.
3.
Sales Strategy and Execution (10%)
- Partner with sales and service-line leadership within Kaleidoscope and Infosys to execute service-line business strategies.
- Monitor market trends and competitive dynamics.
- Work with Infosys sales leadership to align sales efforts with Infosys sales strategy as appropriate.
4.
Pipeline Management and Forecasting (5%)
- Maintain accurate CRM data and forecasting discipline.
- Track pipeline progress and provide regular performance reporting.
QUALIFICATIONS
Education/Experience
- 10+ years of experience in product development, business leadership, and cross-functional team management preferred.
- Experience in Medical Device, MedTech, Automation, or Robotics industries, required.
- Established network of industry contacts and relationships within consumer products, medical device, MedTech, automation, and/or robotics markets.
- Prior consulting and product development experience, preferred.
SKILLS/SPECIALIZED KNOWLEDGE/ABILITIES
- Consultative selling and strong overall sales acumen.
- Disciplined, process-oriented, and self-directed.
- Strong communicator and collaborative partner.
- Ability to thrive in fast-paced, multi-tasking environments.
- Ethical, humble, and relationship-driven approach.
WORKING CONDITIONS
Tools and Equipment Used
- Standard office productivity tools, CRM platforms, and presentation software.
Travel
- Heavy: up to 50% of the time
- Working knowledge of Salesforce CRM and sales reporting tools preferred.
Physical & Mental Demands
- Frequently required to sit at a desk/workstation for long period of time
- Ability to work at a computer for extended periods of time
- Digital dexterity and hand/eye coordination in operation of office equipment
- Light lifting and carrying of supplies, files, etc.
- Ability to speak to and hear clients via phone or in person
- Ability to analyze unique situations and develop appropriate response
Environment
- Work typically performed in an office and client-facing environment.
Skills Required
- Experience in Medical Device, MedTech, Automation, or Robotics industries
- Established network of industry contacts and relationships within consumer products, medical device, MedTech, automation, and/or robotics markets
- 10+ years of experience in product development, business leadership, and cross-functional team management
- Prior consulting and product development experience
- Consultative selling and strong overall sales acumen
- Working knowledge of Salesforce CRM and sales reporting tools
What We Do
When clients come to us for product design and development, they get a full range of technical expertise and laboratory resources, but they also get a team that’s relentless when it comes to solving problems and creating designs that are the ideal combination of function and form. What does that mean? We build tools that save lives. For surgeons, it means they have tools that not only address but anticipate their needs, which helps improve their patients’ outcomes. We create products that save money and ensure safety. For people juggling family, work, and other demands, it means they have products that provide real help in managing their everyday lives. And for businesses, it means their bottom line is supported with durable tools that improve efficiency and protect their teams. From concept to production plan, or at any phase in between, we are a partner that can extend your product development know-how or provide additional mindpower to free up in-house teams.
