Join a global technology leader driving innovation in cloud computing, artificial intelligence, and digital transformation.
Your Responsibilities- Manage a portfolio of SMB customers.
- Act as a trusted technical advisor throughout the customer journey.
- Identify new business opportunities and drive them through the full sales cycle.
- Support customers with technical discovery, solution adoption, and cloud consumption.
- Build long-term customer relationships while driving retention and business growth.
- Maintain accurate CRM records and ensure pipeline excellence.
Requirements
Native or fluent Dutch (C1/C2).
2 years of B2B Sales experience (Mandatory)
Excellent communication and interpersonal skills.
Customer-oriented mindset with strong problem-solving abilities.
Good computer skills.
Team player with a positive attitude.
High School Diploma.
EU Passport/ID or a valid Portuguese Residence Permit.
Benefits
Full Remote from Portugal
Attractive Salary
Long-Term Career Opportunity
- Initial 12-month employment contract.
- 12-month contract extension.
- Permanent contract after 2 years.
Working Schedule
- 40 hours per week.
Skills Required
- Dutch speaking / proficiency
- English proficiency (written and oral), at least B2
- Handle sensitive customer and client information in compliance with PCI and GDPR policies
- Provide end-to-end order support: delivery management, shipping investigations, returns, payment transactions, refunds, inbound/outbound calls, order reviews
- Very good accuracy and attention to detail
- Ability to work quickly and efficiently under deadline pressure
- Proven ability to work and make decisions with minimal supervision
- Strong problem-solving skills to deliver customer-focused solutions
- Experience working in a back-office environment focused on customer satisfaction
- Excellent written and verbal communication skills
- Interest in self and team KPIs
- Flexibility and willingness to work occasional overtime
- Knowledge of SAP and back-office systems
- Ability to work in sensitive/classified information environments
- Team-player mindset and strong interpersonal skills
What We Do
Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.
