Harris Computers is hiring a Business Analyst for our Cognera Business Unit. The successful candidate will be a key member in our Support Services Team ensuring we are able to meet and exceed on our business goals. The Support Services team is responsible for revenue assurance, client invoicing, client billing rate changes, time allocation, and small project management. This role requires you to multi-task, quickly adjust in a rapidly changing environment and work under pressure with tight deadlines. You will be engaged in multiple initiatives simultaneously as part of internal and external projects. This role will report to the Manager, Support Services.
You are passionate about Cognera’s overall success. You are focused on meeting the needs of your internal and external Customers as you are committed to meeting all financial and performance targets. You are able to work independently but enjoy being part of a team and contributing to the overall team results. You are the head cheerleader when it’s time to celebrate the successes of your team and of Cognera.
This remote role welcomes candidates anywhere in Canada and the US and will be working in the MST timezone
What your impact will be:
- Work with stakeholders to understand their needs and translate them into clear, actionable requirements for projects or systems.
- Measure and report on project performance; analyze variances and initiate corrective actions
- Help support project management activities, such as planning, scheduling, and monitoring project progress
- Identify room for process efficiencies and implement appropriate analysis and enhancements
- Create clear and concise documentation of requirements, processes, and solutions for various stakeholders
- Contribute to team results by supporting all work activities
What we are looking for:
- Bachelor’s degree in Commerce, Economics, Computer Science or Mathematics with 3-5 years of related work experience
- Strong technical aptitude, especially working with complex datasets in applications such as MS Excel
- Ability to evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to create a climate where people want to achieve; establish clear directions
- Measure performance against goals and evaluate results
- Love a challenge and enjoy problem solving
- Proactive, "can do" attitude
- Ability to work effectively in a team environment
- Ability to work well under pressure
- Excellent time management skills and ability to prioritize tasks
- Desire to work in, and help promote, a fun and exciting work environment
What would make you stand out:
- Project Management experience within the IT or Energy industry
- Experience in the Retail Energy industry
- SQL experience
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
About Cognera:
Cognera offers proven, cost-effective billing and customer care solutions to enable your organization to meet increasing customer demands and industry requirements. Our billing, business intelligence and information solutions help Competitive Energy Retailers and Utilities manage complex data. Cognera will help you improve customer relationships and make you Smart Grid ready quickly, without the large upfront financial investment.
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What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
