Remote Billing Analyst - Mon - Fri 9am-5pm

Williams Lea is hiring for a Remote Billing Analyst to work Monday to Friday 9:00 am to 5:00 pm EST!

Pay: $21.85 - $23.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to on-site Gym and Café (Columbus only)
• Company Provided Parking {ONLY FOR COLUMBUS/WHEELING}
• {ADDITIONAL BENEFITS PER MANAGER}
• Additional Employee Perks and Discounts

The Billing Analyst oversees all aspects of the billing process by ensuring all associates responsible for billing have the correct information to do their jobs and by examining the front and back ends of the billing process.

Job duties

• Generate and distribute prebills, assist with month end processing, draft correspondence, perform time and expense transfers and edits, generate reports, prepare invoices, manage timeliness of billing, allocate unapplied funds, perform write-offs, cancellations, and post and mail bills.
• Ensure accuracy of work product, determine appropriate bill formats, meet ethical standards, prepare spreadsheets or supplemental billing documents, manage client billing requirements, understand fee arrangements, prepare bills for electronic processing, troubleshoot issues, coordinate necessary matter changes
• Responsible for high level of accuracy and completeness of bill preparation, ensure that bills are in agreement with client billing arrangements and system records.
• Responsible for providing the highest-level customer service on all billing related tasks. Overtime available during peak or critical periods.
• May also be required to perform duties utilizing electronic billing knowledge to ensure that clients receive electronic invoices in an accurate and timely manner.
• Submit electronic invoices through vendors, manage status of electronic bill rejections, other eBilling duties as assigned.
• Maintain a daily working knowledge and mastery of client guidelines.
• Other special projects as assigned.
• Assist with Support boxes and overflow as needed.

Job qualifications

• Associates Degree or advanced degree preferred. An equivalent combination of education and/or experience may be considered when the degree is directly related to the functions of the job.
• Excellent math aptitude and understanding of general accounting principles.
• Must be technically proficient (MS Word, Excel, and 10-key calculator proficiency strongly preferred).
• 1-4 years previous billing experience or comparable experience required.
• Highly professional approach to responding to requests and demonstrated ability to provide quality customer service to attorneys.
• Excellent attention to detail, developed organizational skill, and excellent follow up skills.
• Strong writing, speaking, and customer service skills are needed.
• Strong use of judgment and interpersonal skills.
• Well-developed analytical and problem-solving skills.
• Proven ability to prioritize responsibilities and juggle multiple tasks.
• Ability to work well under pressure.
• Demonstrated self-starter with the desire to show ownership and commitment to the job.
• Ability to act in an advisory capacity to attorneys on all billing related matters.
• An ambitious go-getter relentlessly driven to accomplish tremendous things in a collaborative, team-oriented environment
• Enthused and inspired to work directly with business owners
• Obsessed with quality and excellence and coming up with creative solutions to solve problems
• Laser focused and tenacious in achieving targets and goals
• An owner of your performance, one who diligently follows through until resolution
• Self-reflective, seeking to grow, while striving to help others
• Energetic, positive, innovative and technologically savvy, with advanced command of Excel and Word
• Polished, professional and communicate exceptionally in person and in writing

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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