The Role
The role focuses on managing remortgage caseloads, performing legal administration, maintaining client communications, and achieving departmental targets while ensuring high-quality service and attention to detail.
Summary Generated by Built In
Due to continued success and planned growth, we are seeking exceptional and motivated Remortgage Conveyancers, Case Handlers and/or an experienced legal assistants who are ready to take the next step in their career. This is an excellent opportunity to build a rewarding career with an innovative, award winning and industry leading residential conveyancing company based in Newport, South Wales.
On a daily basis this will involve:
- Manage your own Remortgage Caseload: Take responsibility for and complete re-mortgage matters. You will oversee the legal elements of the remortgage process which will cover tenancy remortgages, staircasing, leasehold and transfer of equity to name a few.
- Administrative Tasks: Carry out day to day legal administration on behalf of lenders.
- Accuracy and Client Service: Ensure that work is accurately carried out in the set time frame whilst maintaining high standards of client care and service to third parties.
- Client Communication: Deal with incoming correspondence, emails, etc. Take phone calls, record them on the CMS and take necessary action.
- Case Management: Proactively progress cases through the CMS and retain files updated.
- Reporting and Due Diligence: Reviewing property titles, reporting on mortgage offers and corresponding on relevant mortgage information with other parties involved in the process.
- Achievement of Targets: Meeting the department's set targets and working proactively to tight deadlines.
The Individual
To be considered for this role, your CV should clearly demonstrate the following:
- Self-motivated and able to manage conflicting priorities and tasks with minimal supervision.
- Copes effectively in demanding circumstances.
- Demonstrates persistence and commitment to completing tasks and objectives.
- Pays attention to detail and quality of work.
- Confident in building and maintaining strong working relationships with staff of all levels of seniority.
- Able to communicate in writing, to colleagues and external stakeholders, in a clear, constructive, and professional way.
- Excellent customer communication skills including the ability to resolve complaints or escalations.
- Demonstrates sound judgement and good decision-making when dealing with problems.
- Able to identify a problem arising and can develop a solution and seek guidance or input before acting.
- Looks for new solutions to problems as well as tried and tested methods.
- Willing to ask questions, listen to others’ views and accept advice.
Our Company Benefits
Our commitment to provide a supportive, empowering and rewarding workplace continues to be part of our core mission at Convey Law.
We have a vast array of benefits which we continue to enhance to ensure the most comprehensive, supportive and engaging benefits package is available for our team, key features include:
We have a vast array of benefits which we continue to enhance to ensure the most comprehensive, supportive and engaging benefits package is available for our team, key features include:
- Competitive basic salary in addition to uncapped performance bonus paid monthly and quarterly based individual achievement of KPIs and an annual Company bonus of £1,000
- Up to 40 days annual leave inclusive of Bank Holidays
- Option to purchase up to 5 days leave
- Hybrid working with flexible working times
- Enhanced maternity and paternity leave
- Company Sick Pay
- Discounted Gym Membership
- Subsidised Conveyancing
- Employee Assistance Scheme which includes counselling sessions
- Well being programmes
- Ongoing training, development, and recognition programs.
- A supportive and fun team environment, with regular collaboration and charity events
Next Steps
If you have the qualities that we are looking for, share our Company values and feel this is the next step in your career, we would love to hear from you.
About
Are you looking for a fresh start in 2026? Or looking to take your career forward at an award-winning conveyancing practice with fantastic earning potential? Following feedback from our amazing team, we have been accredited as an Outstanding Company by Best Companies, ranking 4th in Wales and the Law Industry, and 16th nationally in the 2025 Top 100 Companies list. Our philosophy is to be the very best at what we do and most importantly exceed our client expectations. We achieve this through our exceptional team who aspire to be the best version of themselves and share our core values of service, kaizen, belonging, tribe, giving, fun. Whilst we pride ourselves on our high performing culture, we love to have fun in work and enjoy collaboration days where we all get together for training and team building activities to support our regular charity fundraising.Revolutionise the property industry with us – join a top-ranked team in 2026!
Skills Required
- Experience in conveyancing
- Strong communication skills
- Ability to manage multiple priorities
- Attention to detail
- Ability to work under pressure
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The Company
What We Do
Convey Law is one of the largest specialist conveyancing legal practices in the UK. The company provides a bespoke, personal conveyancing service tailored to individual client needs. By leveraging state-of-the-art technology, Convey Law aims to improve efficiency and enhance the client experience. They are fully regulated by the Council for Licensed Conveyancers and are committed to delivering professional, transparent, and highly efficient legal services for property transactions.
