Remittance Processor I - Wholesale Lockbox

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2 Locations
In-Office
Fintech • Financial Services
The Role

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 


Compensation Range

Hourly: $16.50 - $16.50 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to support Lockbox Remittance Processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.

Essential Functions

  • Perform mail sorting item processing, including using mail sorting equipment and hand sorting to accurately identify, prepare, and separate items by department and account

  • Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations

  • Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and/or data identification and capture

  • Document mail receipt times and distribute mail based on priority and shift responsibilities

  • Operate, clean, and maintain equipment. Report equipment issues as needed.

  • Provide secondary support and preparation of document and package disposal

  • Cross-train and deliver results in other areas of the department as needed

  • Perform other duties as assigned

Work Schedule

  • Part time; Saturday - Sunday 7:00 a.m. – 3:30 p.m.

Knowledge, Skills & Abilities Required

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.  

  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills  

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values.

  • Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook

  • Ability to be flexible and work overtime hours when needed

  • Manual dexterity and eye-hand coordination

  • Ability to lift and move mail trays weighing up to 15 pounds

  • Repetitive hand movement

  • Ability to stand for up to 8 hours may be required

Education & Experience

  • High school diploma or equivalent combination of education and experience required

  • 1+ years applicable work experience required

For this position, Commerce Bank is required to certify that you are not excluded from working with federally funded healthcare programs.  If you express interest in and are considered for this position, you’ll be asked to authorize our review of the Office of the Inspector General’s List of Excluded Individuals/Entities, and any other similar state or federal exclusions list.

*** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Remittance Processor I – Wholesale Lockbox job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $16.50per hour.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Part time

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The Company
HQ: Kansas City, MO
3,965 Employees

What We Do

At Commerce Bank, we know life’s best moments can come with some financial complexity. Our job is to help people and businesses navigate challenges so they can get back to focusing on what matters most. We do this by getting to know our customers and communities and accepting their goals as our own to deliver the right financial solutions and guidance. It’s what we’ve done for more than 150 years.

We’re a regional bank headquartered in Kansas City and St. Louis, delivering a full line of financial services including business and personal banking, checking, savings, loans (including mortgages and student loans), credit and debit cards, plus investment services and wealth management.

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