Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Remittance Analyst
Position Summary: The Remittance Analyst plays a key role within the cross-functional execution of Claim Submission & Remittance Deposit Processing work-flow execution. Although work area assignments vary within the department, the Remittance Analyst serves as a core contributor to the daily coordination and execution of tasks required to achieve processing goals. Their contributions help to ensure daily operations are in-order, equipment/processes are functioning properly, and exceptions/escalations are accounted for, communicated/distributed & resolved in a timely manner, according to department policies, procedures and work requirements.
The Analyst will communicate with peers and their direct manager to keep others informed of progress and delays that may affect production. They work as support resources for their operational area; which may include acting in a lead coverage capacity (weekends, evenings as needed) and serving as mentors and trainers; educating team members for workflow execution and responding to daily questions/escalations.
Essential Job Responsibilities:
Engage within designated workflow areas to ensure work is organized for processing, people & equipment resources are positioned/functioning appropriately and exceptions/escalations are accounted for, distributed & resolved in a timely manner.
Monitor designated workflow area interacting with or being available for team members as needed for general guidance & support (answer questions/support escalations/address obstacles).
Timely completion of assigned production queue work.
Coordinate with other department workflow areas to support orderly daily work production and processing goals while avoiding duplication of efforts.
Monitor and report work area trends; identify and quantify issues to support positive performance results and continuous improvement initiatives.
Actively participate and communicate the status and completion of assignments within designated projects.
Additional Job Responsibilities:
Strong written & verbal communication skills; particularly listening, interpersonal communication and information distribution (communicating delays, recognizing escalation opportunities, expressing accountabilities, etc.)
Mechanical and/or Systems aptitude desired but not required.
Problem solving/analytical mindset, computer literacy (e.g. Microsoft Office suite) & mathematical aptitude.
Ability to stand for prolonged periods of time if necessary; able to lift to 30 lbs.
Expected Education & Experience:
High School Diploma or GED Equivalent.
General understanding of Revenue Cycle; detailed process knowledge of Claim Submission & Remittance Deposit Processing preferred.
Experience working within a professional, diverse corporate setting; medical billing experience preferred.
Expected Compensation
$28,000 - $48,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Skills Required
- High School Diploma or GED Equivalent
- General understanding of Revenue Cycle and Claim Submission & Remittance Deposit Processing
- Experience working within a professional corporate setting; medical billing experience preferred
athenahealth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about athenahealth and has not been reviewed or approved by athenahealth.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision options alongside additional protections like accident and critical illness coverage. Mental health support and EAP-style counseling resources are also part of the package.
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Leave & Time Off Breadth — Time-away offerings include PTO that covers vacation and sick time, paid holidays, and options for leaves of absence and sabbaticals. Flexible time off is positioned as a meaningful part of the overall rewards package for some roles.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching, supported by broader financial wellbeing resources. Equity and performance bonuses are also referenced as part of total rewards.
athenahealth Insights
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
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