Reliability Support Engineer

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

General Description: The Reliability Support Engineer position is responsible for supporting hardware and software engineering teams in building reliable, automated products. This role will oversee engineering lab operations, maintenance, and improvements while supporting electro-mechanical testing, test automation, robotics, and data acquisition

- Starting compensation is based on experience.
- No H1 Sponsorship.
- Must Already be in Mountain View, CA or willing to relocate at own cost

Primary Responsibilities/Tasks:

• Set up, configure, and execute engineering test procedures, sensor instrumentation, and automated data collection pipelines according to technical documentation.
• Develop, maintain, and execute automation routines and DAQ test sequences using LabVIEW and scripting languages (e.g., Python, C++).
• Integrate, program, and maintain robotic fixtures, actuators, and automated test stations to support repeatable life-cycle and stress testing.
• Manage hardware and software computer setups, driver installations, firmware flashing, and network configurations for lab instruments.
• Ensure lab spaces and test cells are organized, calibrated, safe, and maintained for maximum operational efficiency.
• Actively participate in internal testing across all phases of product development
• Prepare clear, structured reports, dashboards, and visualizations summarizing test results, automated telemetry, and anomaly detections.
• Author and update Standard Operating Procedures (SOPs), work instructions, and automation user manuals.

Work Experience Requirements:

• Demonstrated hands-on experience developing or operating LabVIEW applications for instrument control, sensor interfacing, and automated data acquisition.
• Experience integrating, troubleshooting, or programming robotics and automation systems (e.g., robotic arms, linear actuators, PLCs, motor drivers, automated pick-and-place fixtures).
• Hands-on background executing reliability, environmental, mechanical, and stress tests (thermal chambers, vibration tables, tensile/Instron testing).
• Strong analytical mindset capable of deep-diving into unexpected test anomalies, system crashes, or sensor drift rather than purely executing repetitive routines.
• Proficiency in analyzing and summarizing large datasets using Python, MATLAB, spreadsheets, and presentation decks.
• Solid understanding of electrical/electronic instrumentation: oscilloscopes, DMMs, strain gauges, accelerometers, power supplies, and thermocouples.
• Ability to read and interpret mechanical CAD drawings, electrical schematics, and software architecture flowcharts.
• Responsible management of lab safety, equipment interlocks, fixture mounting, and ESD safe handling.

Education Requirements: Bachelor of Science in related engineering major (ME, EE, CE, etc.)

The Ideal Candidate. At ArcLight Wireless, our strength comes from a diverse group of talented, creative, and ambitious professionals. An exceptional candidate will have experience in supporting hardware and software engineering teams in building reliable, automated products. This role will oversee engineering lab operations, maintenance, and improvements while supporting electro-mechanical testing, test automation, robotics, and data acquisition

Compensation

The expected salary for this position is $80,000 to $90,000. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close September 28, 2026.

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback.  Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.