Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it and mend it.
About your team:
At Centrica Energy, our mission is to move it.
We’re energy movers by nature. We’re a global renewable energy trading company which helps move energy from source to use – powering businesses, homes, and societies as they transition to a new sustainable energy future. If the idea of working to create a sustainable energy future also moves you, we may very well be the right place for you.
Join a team that keeps critical systems running smoothly and ensures operational excellence. As a Site Reliability Engineer, you’ll play a key role in safeguarding performance, minimizing downtime, and driving improvements that make a real impact. If you thrive in a fast-paced environment and enjoy bridging technical expertise with business needs, this is your opportunity to make reliability your mission.
About the Role
In this role, you will be responsible for maintaining the stability and reliability of essential systems within RET&O Operations. You’ll focus on proactive monitoring, rapid incident response, and continuous process optimization to enhance service quality. Acting as a key link between technical teams and stakeholders, you’ll ensure operational processes run efficiently and effectively.
Your key responsibilities will be to:
Monitor system health and performance using operational dashboards and tools.
Respond to incidents, perform root cause analysis, and implement corrective actions.
Collaborate with service owners to improve reliability and reduce operational risk.
Maintain and optimize operational processes, including change and incident management.
Drive automation initiatives to reduce manual tasks and improve efficiency.
Document operational procedures and ensure compliance with standards.
Provide insights and reporting on reliability metrics and trends.
About You
You are proactive, detail-oriented, and passionate about operational excellence. You thrive in dynamic environments and enjoy working with cross-functional teams to deliver reliability-driven outcomes. Your focus on continuous improvement and ability to adapt quickly make you an ideal fit for this role. You bring hands‑on IT experience and understand how modern systems, interfaces, and operational technologies behave under real-world conditions.
We are looking for someone with:
Strong analytical and problem-solving skills.
A background in IT operations, system administration, application support, or other relevant IT disciplines.
Experience with monitoring tools and operational dashboards.
Knowledge of incident and change management processes.
Understanding of system integrations, data flows, APIs, or operational system dependencies.
Ability to collaborate effectively with technical and business stakeholders.
Familiarity with automation tools and initiatives as well as ITIL processes.
Excellent communication and documentation skills.
Comfortable working under pressure in fast-paced environments.
About Centrica Energy
Centrica Energy is a leading energy trading company, powering the transition to a sustainable future. We operate in global energy markets, managing complex trading portfolios and delivering innovative solutions to meet evolving market demands. As an employer, we offer a collaborative, inclusive environment where your ideas drive real impact. Join us and be part of shaping the future of energy.
#LI-CET
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/centricaenergy
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
Top Skills
What We Do
Centrica is a leading energy services and solutions provider founded on a 200-year heritage of serving people. We are the UK’s biggest retailer of zero carbon electricity, serving around 10 million customers across the UK, Ireland and Continental Europe through brands such as British Gas, supported by around 9,000 highly trained engineers and technicians. Centrica’s purpose of helping you live sustainably, simply and affordably drives our strategy and our People and Planet Plan.
