Reliability Engineer

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started.

How You Will Make an Impact

Frida is seeking a Reliability Engineer to join our Product Development team in Miami, Florida. Reporting to the Director of Reliability Engineering, this role will focus on enhancing product reliability, safety, and compliance to ensure our products meet customer expectations for quality and performance. The ideal candidate has experience in product risk management activities, verification and validation testing, and design controls for medical devices (ISO 13485). They will collaborate with cross-functional teams to drive compliance and reliability from early development through commercialization.

Responsibilities to include:

• Ensure product development team compliance with Frida’s Quality Management System (QMS), as well as ISO 13485, FDA 21 CFR Part 820 (QSR), and EU MDR requirements.
• Drive risk management activities (ISO 14971) and ensure they are properly conducted, documented, and maintained throughout the product lifecycle.
• Audit product requirements and claims definition throughout the development process
• Develop design verification & validation (V&V) test plans.
• Coordinate and execute product test protocols and reports with internal resources, supplier, or 3rd party labs.
• Participate in product design reviews, providing insights on safety, reliability and efficacy.
• Support internal and external audits related to product development, design controls and risk management.
• Support managing the reliability test laboratory, including coordinating equipment calibration, troubleshooting, and scheduling repairs.
• Collaborate with Engineering, Brand, and Regulatory teams to improve product design, reliability, and manufacturability.
  

What You Will Need

• B.S. or higher in Engineering, preferably in Mechanical or Biomedical Engineering.
• 4+ years of relevant experience as a Reliability Engineer, Verification Engineer, or Design Assurance Engineer in the product development of medical devices.
• Knowledge of ISO 13485, ISO 14971, FDA 21 CFR Part 820, and EU MDR regulations.
• Experience with design verification & validation (V&V), risk management (FMEA), and design controls.
• Strong organizational and time management skills to prioritize multiple projects effectively.
• Strong technical writing and verbal communication skills for documentation and cross-team collaboration
• Experience in test method development, including test fixture design using 3D CAD software (e.g. SolidWorks).
• Bonus experience
• Hands-on experience designing, building and qualifying dynamic electro-mechanical test equipment and fixtures.
• Experience in Corrective and Preventive Actions (CAPA) to improve product safety and reliability

 Physical Requirements:

• Ability to stand, walk, and sit for extended periods.
• Ability to lift objects up to 50 pounds.
• Ability to work in a laboratory environment, including exposure to chemicals, biological materials, and hazardous waste.

Who You Will Work With

Frida is an organization that values collaboration and community. As the Reliability Engineer, you will work closely with the Quality and Regulatory teams. 

Why You Will Love Working at Frida

• Robust health benefits including:
• Comprehensive medical, vision, and dental plans
• Employer paid life insurance
• Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability 
• FSA & HSA
• 401k matching up to 4% with immediate vesting.
• Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
• Flexible paid pregnancy and parental leave.
• Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
• Dog friendly office - feel free to bring your best buddy with you to work! 
• Learning & development opportunities for professional and personal growth
• Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
• Exclusive employee product discounts.

Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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