The Reliability Engineer is responsible for identifying, leading, and executing activities that are aimed at reducing the costs of failure caused by non-productive time, repair costs, personnel, and premature product failures. This role works within or in close collaboration with regional service delivery, global product line and engineering, quality and supply chain functions to ensure comprehensive incident management and robust corrective action implementation
ESSENTIAL RESPONSIBILITIES:
- Ensure compliance with Manage the Job Cycle (MtJC) process
- Lead / participate in Incident Investigation, ensuring the end to end process is considered, (including job planning, preparation, and execution), when determining incident root cause(s) alongside appropriate corrective actions
- Focuses on preventing failures during the lifecycle management of a product or service through active monitoring and corrective action planning
- Supports job planning and preparation by participating in Risk Assessment / deviation waiver / Management of Change (RA / DWR/ MOC) and deployment readiness assessment processes (DRA)
- Participates in the engineering design review process
- Execute the key steps outlined within the Field Incident Management Process (FIMP).
- Manage the FRACAS DMAIC stages
- Apply root cause analysis (RCA) processes
- Develop and review cause maps
- Facilitate or lead incident investigations
- Develops RCA reports and technical or field bulletins
- Facilitate or lead incident review and corrective action boards
- Identify FRACAS trends to identify and prioritize failure modes to investigate for corrective actions
- Analyze performance data and monitor performance
- Identify and report performance trends
- Develop and report key performance indicators as needed
- Share lessons learned with the field population
- Collaborates across reliability engineering community to facilitate knowledge transfer
- Acts as a subject matter expert for respective area to service delivery and supply chain functions
- Support new product development in all aspects relevant to reliability engineering, through direct liaison with engineering and the deploying region
- Other PL Specifics responsibilities
- Handles special projects as required
QUALIFICATIONS/REQUIREMENTS:
- 3-5 years in reliability engineering required
- Bachelor’s degree in science, technology, engineering or mathematics
- Excellent leadership, strong interpersonal, influencing and planning skills.
- Ability to work in a global matrix organization
- Understanding of the Service Delivery process and the technical nature of the business
DESIRED CHARACTERISTICS:
- Preferred prior experience includes roles such as:
- Field Engineer/Specialist or Remote Professional, product development, applications engineer, AMO engineer or other technical disciplines
- Excellent analytical skills.
- Excellent written and verbal communication skills.
- Facilitation and presentation skills.
- Ability to work and communicate well with others.
- Must be able to effectively communicate in English.
- Previous experience in presenting detailed and technical information preferred.
- Project Management Skills.
- Advanced problem-solving skills with respect to Applied Engineering, Design and Technology Development.
- Strong Six-Sigma DMAIC process and business intelligence knowledge.
- Self-contained, self-motivated and structured approach to work within a global, interdisciplinary team under limited supervision
- A strong commitment to learning.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Specialist - Reliability Engineering
Skills Required
- 3-5 years of reliability engineering experience
- Bachelor's degree in science, technology, engineering, or mathematics
- Leadership, interpersonal, influencing, and planning skills
- Ability to work in a global matrix organization
- Understanding of service delivery processes and the technical nature of the business
- Excellent analytical skills
- Excellent written and verbal communication skills
- Facilitation and presentation skills
- Effective communication and collaboration skills
- English communication proficiency
- Experience presenting detailed technical information
- Project management skills
- Advanced problem-solving skills in applied engineering, design, and technology development
- Strong Six Sigma DMAIC process and business intelligence knowledge
- Ability to work independently within a global interdisciplinary team
- Commitment to continuous learning
Baker Hughes Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baker Hughes and has not been reviewed or approved by Baker Hughes.
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Retirement Support — Feedback suggests retirement contributions combine automatic employer funding with a dollar‑for‑dollar match, with immediate vesting on the match. This structure can meaningfully increase savings for employees who participate consistently.
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Equity Value & Accessibility — Feedback suggests a discounted employee stock purchase program with regular purchase periods and no brokerage fees provides accessible ownership upside. Program parameters are clearly laid out through the benefits hub and plan materials.
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Leave & Time Off Breadth — Feedback suggests exempt staff have flexible, manager‑approved time off while non‑exempt employees accrue vacation and receive paid personal time. Company‑paid holidays and paid parental leave further broaden time‑away options.
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