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Job Category
Software Engineering
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
As a Software Release Manager at Salesforce you are responsible for the continuous delivery of application releases supporting mission critical services used by the world’s largest enterprises! You leverage product management practices to define and program management practices to lead innovative initiatives focused on customer experience, scalability, continuous delivery and team development. You use agile methodologies to plan, coordinate, and lead deployments of major product releases, weekly patches, and daily changes in a SaaS environment.
About the Team
Salesforce’s Release Management Team is a collaborative, fast-moving group thriving in a diverse culture of rapid delivery, [r]evolution, and innovation. Our top priority is to ensure a great customer experience as we release a constant flow of change across our products and infrastructure. Release Managers are motivated, adventurous, bold, and invested in disrupting internal process while preserving customer trust.
Minimum Requirements
- Technical program or engineering management experience at an enterprise technology company.
- Experience leading cross functional teams.
- Strong knowledge of the SaaS business model and its product development lifecycle.
- Excellent analytical and problem solving skills with a history of hands-on, detail orientation.
- Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.
- Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
- Outstanding organizational, communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional, matrix management environment.
- Ability to master technical subjects and technologies relevant to the program.
- Strong organizational, project management, analysis, and communication skills.
- Ability to successfully partner with all functions across the entire company.
Preferred Requirements
- Familiar with Service Ownership and DevOps best practices.
- Experience managing SaaS Cloud Application releases.
- Experience with the Salesforce Platform and products.
- Familiarity with compliance and security standards, policies, and risk management.
- Public cloud infrastructure knowledge.
- Comfortable bending between the tactical and strategic.
- Ability to manage/juggle multiple priorities without loss of efficiency.
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
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What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.
Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.
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Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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