Release Manager

Posted 3 Days Ago
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Skopje, Skopski, MKD
In-Office
Entry level
Fintech • Information Technology • Software • Financial Services
The Role
Plans, coordinates, and governs software releases across banking platforms and environments. Responsibilities include maintaining release calendars, coordinating cross-functional teams, conducting readiness reviews, overseeing CI/CD deployments, managing hotfixes, identifying risks, preparing rollback plans, communicating status, maintaining audit documentation, monitoring production stability, and driving post-release improvements while ensuring regulatory compliance and secure production operations.
Summary Generated by Built In

We are looking for Release Manager to join our team!

 

Quipu is the dedicated IT company of the ProCredit group and provides comprehensive end-to-end solutions for all ProCredit institutions, as well as for other banks and financial institutions This includes everything from electronic payment services to software systems, hybrid cloud hosting, and a host of other operations.

 

A 100% subsidiary of ProCredit Holding, Quipu was established in March 2004 and is headquartered in Frankfurt am Main, Germany. Quipu plays a central role within the ProCredit group, providing a comprehensive range of support services that enable the banks to become competitive and efficient.

The Release Manager is responsible for planning, coordinating, and managing software releases across multiple banking platforms and environments. This role ensures that all releases are delivered on time, within scope, and in compliance with banking regulations and internal quality standards, minimizing risk and ensuring production stability.

 

Main duties and responsibilities

  • Release Planning & Scheduling

  • Define and maintain the release calendar for all banking applications.

  • Coordinate with development, QA, operations, and business teams to align release timelines.

  • Release Readiness & Governance

  • Conduct release readiness reviews and go/no-go meetings.

  • Ensure compliance with ITIL processes, security standards, and regulatory requirements (e.g., PCI DSS, ISO 27001).

  • Deployment Management

  • Oversee CI/CD pipelines, artifact management, and environment readiness.

  • Manage emergency releases and hotfix deployments for critical banking systems.

  • Risk & Issue Management

  • Identify potential release risks and develop rollback and contingency plans.

  • Communication & Reporting

  • Provide timely updates to stakeholders on release status, risks, and impacts.

  • Prepare post-release reports and maintain audit documentation.

  • Post-Release Activities

  • Monitor production stability and coordinate incident response if needed.

  • Conduct post-implementation reviews and continuous improvement initiatives.

  • Ensure zero data loss and secure handling of production credentials.

 

Qualifications requirements

  • Technical Skills:

  • CI/CD tools (Azure DevOps, Jenkins), Git, Infrastructure as Code.

  • Knowledge of cloud platforms (Azure) and containerization (Docker/Kubernetes).

  • Process Knowledge:

  • ITIL Release & Change Management, Agile/DevOps practices.

  • Domain Knowledge:

  • Banking systems, Digital Channels, Front Office, Back Office, ISO 20022, security and compliance standards.

  • Soft Skills:

  • Strong coordination, communication, and stakeholder management skills.

 

Key Performance Indicators (KPIs)

  • Percentage of releases delivered on schedule.

  • Change failure rate and rollback frequency.

  • Compliance audit success rate.

  • Stakeholder satisfaction with release communication.

 

What we offer:

  • A substantial degree of flexibility, allowing for an autonomous approach to performing duties

  • Challenging and varied work

  • Flat management structure

  • Long-term prospects with plenty of opportunities for development and growth

  • Excellent team-oriented and international working environment

  • Travel possibilities

  • Private health insurance

  • Hybrid model of working (100 days HO)

Skills Required

  • Experience with CI/CD tools such as Azure DevOps and Jenkins
  • Experience with Git
  • Knowledge of Infrastructure as Code
  • Knowledge of cloud platforms, particularly Azure
  • Knowledge of containerization technologies, including Docker and Kubernetes
  • Knowledge of ITIL Release and Change Management
  • Knowledge of Agile and DevOps practices
  • Knowledge of banking systems, digital channels, front office, back office, and ISO 20022
  • Knowledge of security and compliance standards
  • Strong coordination, communication, and stakeholder management skills
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The Company
HQ: Frankfurt am Main
558 Employees
Year Founded: 2004

What We Do

Quipu is empowering every customer to do more with IT. We empower all banking institutions to achieve their strategic mission and goals with the help of Information Technology. We do so by ensuring three main pillars strongly support their seamless operations and growth. Made-to-fit solutions - designing and developing the most effective IT solutions Top-notch support- security, reliability, and a cost-effective approach End-user autonomy- deploying self-service and automation capabilities https://quipu.de/legal-notice/

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