PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.
Our culture welcomes people who exhibit what we call “PayIt DNA”: High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.
Release Planning and Coordination:
- Develop and maintain PayIt Outdoors Release schedule by coordinating with cross-functional teams to ensure alignment of business goals and project objectives and deliverables.
- Working with the client teams and engineering teams to plan and deploy hotfixes.
- Working with the DBE’s and Eng teams to schedule and deploy releases.
- Collaborate with product managers, operations, development teams, and quality assurance to define release scope and objectives.
Release Execution
- Oversee the end-to-end release process, including User Acceptance and Production deployment activities and rollback plans, to ensure smooth and successful releases.
- Schedule and run release reviews
- Make sure required work is included in releases.
- Keep track of the branches and make sure the merges occur after sprints.
Communication and Documentation:
- Communicate release schedules, status updates, and potential risks to stakeholders.
- Maintain detailed documentation of release processes, configurations, and dependencies.
- Create and maintain documentation of issues and resolutions.
Risk Management:
- Identify and mitigate potential risks that may impact the success of software releases.
- Establish and enforce change control and release management processes.
Incident management
- Oversee the end-to-end PayIt Outdoors incident response lifecycle. Key responsibilities include coordinating cross-functional resources during active incidents, validating proper resolution and closure, and tracking critical process metrics to continuously improve response efficiency.
Jira Administration
- Workflow Architecture: Design, build, and maintain custom Jira workflows, issue types, field configurations, and permission schemes tailored to team needs.
- Process Automation: Create and optimize Jira Automation rules and integrations to streamline operational handoffs and reduce manual overhead.
- Project & User Administration: Manage site-level project configurations, access control, user roles, and board configurations across departments.
Why Work For Us:
- Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
- You’ll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you’ll grow a ton working at PayIt
- People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
- We #payitforward with our corporate volunteer program, serving the communities where we work and live.
- Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.
What We Care About:
We hire high-aptitude, high-integrity people who are great communicators and want to be part of a growing team.
A Note About AI at PayIt
We love AI. We use it every day and encourage our team to find creative, effective ways to put it to work. If you join PayIt, you'll bring the same enthusiasm for exploring how AI can amplify impact, productivity, and innovation. During the interview process, though, we want to hear from you, not a model. Our goal is to understand how you actually think, solve problems, and communicate, so we ask that your live conversations and assessment responses be your own work.
Commitment to Equal Opportunity
PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.
NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.
To all recruitment agencies: PayIt does not accept agency resumes. Please do not forward resumes to our careers’ alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.
Stay Current on PayIt Happenings: Follow Us On LinkedIn, Facebook, and Instagram.
Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt’s Business Code of Conduct and Information Security Policies.
Skills Required
- Strong communication, collaboration, and stakeholder coordination skills
- High aptitude, integrity, drive, grit, and team orientation
- Authorization to work in the United States or Canada without sponsorship
- Ability to manage software releases, incident response, documentation, and change-control processes
- Ability to administer Jira projects, workflows, permissions, boards, and automation
PayIt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayIt and has not been reviewed or approved by PayIt.
-
Fair & Transparent Compensation — Pay is presented with clear ranges during hiring, and public ranges for core roles indicate alignment with the Kansas City tech market. This clarity helps candidates assess total compensation elements like base and bonus structure.
-
Healthcare Strength — Health benefits include employer-paid options for medical, dental, and vision, along with paid short- and long-term disability. Mental-health access and wellness tools (such as Calm and Rula) are also provided.
-
Parental & Family Support — Fully paid parental leave for birthing and non-birthing parents and a structured return-to-work program are highlighted. These policies support family needs alongside flexible work arrangements.
PayIt Insights
What We Do
PayIt enables state and local government agencies to deliver a great resident payments experience that accelerates the shift to digital. Agencies choose PayIt to better achieve their mission through improved operational efficiency, customer support, and resident satisfaction. Our solutions span property tax, courts, utilities, DMV, outdoors, and more. PayIt provides a single resident profile across agencies and jurisdictions, integrates into back-office and adjacent systems, and our team helps clients drive adoption of digital channels. Serving more than 150 million residents in North America, we have received awards from Fast Company and StateScoop, and have been listed in the GovTech 100 for 9 years and counting. PayIt: Smarter for government. Easier for everyone.
Why Work With Us
Our team is a dedicated, passionate group of people. We’re focused on improving access to government — for everyone. Every employee’s talent and enthusiasm helps us achieve our ambitious mission. Some of the things that set us apart: - Flexible schedules - Distributed workforce - No company-wide in-person requirements - Our mission
Gallery
%20copy.jpeg)
