Job Summary: The Release of Information Specialists responds to requests for protected health information and ensures appropriate regulatory and organization guidelines are followed which may include subpoenas, patient access, third party requests, court orders, warrants, etc., for facilities licensed under LLUMC, LLUCH, FMG practice groups, contracted LLUH organizations, and other entities. Answers phones, welcomes and assists patients and visitors to the department. Acts as designee of the custodian of records of all entities in court cases when summoned. Performs other duties as needed.
Education and Experience: High School Diploma or GED required. Associate's Degree preferred. Minimum one year of experience in a medical records department preferred.
Knowledge and Skills: Medical terminology preferred. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: None.
Skills Required
- High School Diploma or GED
- Ability to use Microsoft Word, Excel, Outlook, PowerPoint and basic office software
- Operate and troubleshoot basic office equipment (computer, printer, phone)
- Ability to communicate effectively in English in person, in writing, and on the telephone
- Ability to relate and communicate professionally, work calmly under pressure, prioritize and manage multiple assignments
- Associate's Degree
- Minimum one year experience in a medical records department
- Knowledge of medical terminology
- Ability to distinguish colors, adequate hearing and vision for job duties
What We Do
Loma Linda is an industry leader in plant-based foods, providing a wide variety of vegetarian and vegan products, including meat analogues. Founded in 1905, the brand focuses on offering affordable, sustainable, and healthy sources of plant-based protein to help people live healthier, longer lives. It is currently owned by Century Pacific North America Enterprise Inc. as part of its family of plant-based brands.
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