Release Analyst

Posted Yesterday
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Skopje, Skopski, MKD
In-Office
Entry level
Automotive • Chemical
The Role
Coordinate and manage software releases across SAP and enterprise applications by maintaining release plans, schedules, and documentation; ensure governance and ITIL compliance; validate release readiness; monitor deployments, manage risks and incidents, and support post-implementation reviews and process improvements.
Summary Generated by Built In

At Johnson Matthey, your work will matter. As a Release Analyst, you’ll join a world leader in platinum group metals with over 200 years of history and innovation. You’ll help tackle the world’s biggest challenges - cutting emissions, powering modern society and enhancing lives - as we continue to apply, refine and recycle metals that matter, for a healthier and more resilient future.

The role:

As a Release Analyst, you will help drive our goals by:

  • Supporting the planning, coordination, and execution across SAP and other enterprise applications through development, test, and production environments, while maintaining release plans, calendars, deployment schedules, and implementation checklists.

  • Coordinating release activities across technical teams, business stakeholders, and third-party suppliers, while helping to shape and mature an internally managed release service.

  • Partnering with Change Management teams to ensure releases comply with organisational governance, GCAB requirements, audit standards, and ITIL best practices.

  • Validating release readiness by confirming approvals, testing, documentation, support arrangements, deployment plans, and rollback procedures are in place before implementation.

  • Monitoring release execution, proactively identifying and managing risks, issues, and dependencies, escalating where appropriate, and supporting incident resolution during deployment windows.

  • Maintaining release documentation, communications, metrics, and reporting, while supporting post-implementation reviews and continual service improvement initiatives.

  • Supporting the development of standardised release management processes, governance, reporting, and automation opportunities across all our applications and platforms.

Key skills that will help you succeed in this role:

  • Good understanding of Release Management principles within complex enterprise IT environments. Experience coordinating releases across multiple technical teams, applications, infrastructure, testing functions, and third-party suppliers would be advantageous.

  • Strong knowledge of ITIL practices, particularly Release, Change, Incident, and Problem Management, alongside experience working within formal Change Management and CAB governance processes.

  • Experience using IT Service Management (ITSM) platforms, such as BMC Helix, to manage Change Requests, Release Records, approvals, incidents, and associated workflows.

  • Understanding of software development lifecycles, including Agile, Waterfall, and hybrid delivery models, with the ability to assess release readiness, dependencies, implementation risks, and rollback requirements.

  • Experience maintaining release schedules, deployment plans, release documentation, implementation checklists, and release calendars.

  • Strong stakeholder management and communication skills. Excellent written and spoken English, with the ability to build effective relationships across technical and business teams.

  • Analytical, planning, and organisational skills, with keen attention to detail and the ability to manage multiple priorities while delivering high-quality outcomes.

  • Experience supporting SAP releases (ECC, S/4HANA, SAP Business Technology Platform, or related SAP products) or other enterprise ERP platforms would be advantageous, as would ITIL Foundation certification (v4 preferred).

Even if you only match some of the skills, we’d love to hear from you to discuss further!

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

  • Competitive salary

  • Private health insurance

  • Discretionary annual bonuses & salary reviews

  • Incentivized referral bonus program

  • Hybrid model of working

  • Team building events

  • Professional development budget (Certifications, e-learning platforms and conferences)

  • Psychological Health Support Program (Elements and other wellbeing initiatives)

  • Wellbeing support

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact [email protected]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.

#MyCareerMatters #CareersThatMatter #EVB #LI-GV1

To submit your application, please click the "Apply" button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

For more information about how your personal data is used please view our privacy notice:  Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

Skills Required

  • Understanding of Release Management principles within complex enterprise IT environments
  • Experience coordinating releases across multiple technical teams, applications, infrastructure, testing functions, and third-party suppliers
  • Strong knowledge of ITIL practices, particularly Release, Change, Incident, and Problem Management
  • Experience using IT Service Management (ITSM) platforms such as BMC Helix
  • Understanding of software development lifecycles including Agile, Waterfall, and hybrid delivery models
  • Experience maintaining release schedules, deployment plans, release documentation, implementation checklists, and release calendars
  • Strong stakeholder management and communication skills, excellent written and spoken English
  • Analytical, planning, and organisational skills with attention to detail and ability to manage multiple priorities
  • Experience supporting SAP releases (ECC, S/4HANA, SAP Business Technology Platform) or other enterprise ERP platforms
  • ITIL Foundation certification (v4 preferred)
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The Company
HQ: London
8,796 Employees
Year Founded: 1817

What We Do

We are Johnson Matthey, a global leader in sustainable technologies. Our customers include many of the world’s leading energy, chemicals and automotive companies. They depend on us to use our cutting-edge science to enable them to decarbonise, reduce harmful emissions and improve their sustainability. With climate change, energy supply and resource scarcity high on the agenda, this work is more critical now than ever before.

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