The Role
Develop and maintain strong customer relationships by understanding needs, providing excellent service, resolving inquiries and complaints, promoting products, following up with clients, and identifying growth opportunities to retain and expand the customer base.
Summary Generated by Built In
Job Description
The Relationship Officer is responsible for developing and maintaining strong relationships with customers and clients. The role involves understanding customer needs, providing excellent service, promoting the organization’s products and services, and ensuring customer satisfaction. The Relationship Officer also handles customer inquiries, resolves complaints, follows up with clients, and identifies opportunities to grow and maintain the organization’s customer base.
Skills Required
- Develop and maintain strong relationships with customers and clients
- Understand customer needs and provide excellent customer service
- Promote the organization's products and services to clients
- Handle customer inquiries and resolve complaints
- Follow up with clients to ensure satisfaction
- Identify opportunities to grow and maintain the customer base
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The Company
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
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