- Assist the Relationship Manager with their customer portfolios.
- Monitor and report changes in credit quality.
- Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority.
- Prepare and issue term sheet and commitment letters.
- Attend loan closings to ensure loans are properly closed.
- Follow past due payments and overdrafts.
- Ensure that lines of credit are renewed in a timely fashion. Obtain customer renewal term agreement and negotiate any differences.
- Respond to customer needs in a timely fashion.
- Ensure that customer requests with other departments are being properly followed, clearing all service issues.
- Oversee proper handling of customer transactions such as advances, payments, wire transfer, etc.
- Ensure that the bank is in possession of current financial information and that the information has been properly analyzed and on file and that proper and complete credit files are on hand.
- Provide reports of information as required.
- Review documentation prepared by legal counsel as to their accuracy meeting all requirements of loan requests.
- Provide problem resolution.
- Assure that credits are accurately risk rated and credits are properly monitored and reported.
- Create and maintain current BSA Information.
- Adhere and comply with all requirements of watch list and EDD procedures.
- Knowledge of credit underwriting, basic accounting and loan documentation.
- Proficient computer skills using Microsoft Word, Excel and Outlook.
- Good level of interpersonal and social skills needed to interact with customers.
- Good personal time management skills.
- Good mathematical skills.
- Ability to manage account relationships.
- Good credit skills.
- Good administrative skills.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions.
- High School Diploma and a minimum of one year of account management or credit underwriting experience.
- Community and/or industry involvement in territory.
- Bachelor's degree preferred.
Skills Required
- High school diploma
- Minimum one year of account management or credit underwriting experience
- Knowledge of credit underwriting, basic accounting, and loan documentation
- Proficiency with Microsoft Word, Excel, and Outlook
- Interpersonal and customer interaction skills
- Time management skills
- Mathematical skills
- Ability to manage account relationships
- Credit skills
- Administrative skills
- Ability to write reports and business correspondence
- Ability to present information and respond to questions effectively
- Community and/or industry involvement in the territory
- Bachelor's degree
Valley Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valley Bank and has not been reviewed or approved by Valley Bank.
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Healthcare Strength — Health coverage spans medical, dental, and vision with HSA/FSA options alongside life, AD&D, disability, and EAP support. The breadth presents as a comprehensive, modern package for a regional bank.
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Leave & Time Off Breadth — Time off offerings include vacation/PTO, sick leave, and volunteer PTO. Feedback suggests these elements contribute positively to work–life balance even when base pay feels light.
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Retirement Support — Retirement programs include a 401(k) with company match and, for eligible employees, a deferred compensation plan. The presence of these programs strengthens total compensation.
Valley Bank Insights
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
