Position Title
Relationship ManagerLocation
Jackson Heights, NY 11372Job Summary
As part of Flagstar's Private Bank, the Relationship manager works to provide personalized banking services to high net worth customers with a white glove service approach.Pay Range: Local Minimum Wage - $0.00 - $0.00Job Responsibilities:
This role will realistically pay a base salary between $85,000-$115,000, plus annual performance-based bonus, to be determined based on individual qualifications and geographical location.
Primary Responsibilities:
- Responsible for all aspects of account management, including new account opening, follow-up, communications, maintenance. Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs.
- Assists with the development of relationships including sales efforts. Primary contact for new commercial loan requests and renewals to ensure completeness of loan documentation on new account set-up (BRLOC, Personal Lines of Credit, Reserve LOC); will coordinate all efforts with the client, back office and attorneys as needed to close/fund the loan request.
- Analyzes problems and questions for a client; researches and responds accordingly; may coordinate with other departments as needed. Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs. Promotes other products and services as appropriate to customer needs.
- Responsible for handling the group’s overdraft decisions on a daily basis except when a higher signing authority is required. Responsible for reconciliation of general ledgers, and ensuring compliance with wire transfers policies and requirements.
Requirements:
- High school diploma or equivalent required; 2 year related secondary school degree preferred
- Minimum 10 years' experience in financial services providing high level support to clients
- Strong knowledge of financial products & services, including lending and cash management
- Successful in exploring business development opportunities. A current book of business to expand is preferred.
- Ability to make independent decisions, assessing and balancing risk.
- Strong interpersonal skills including ability to manage others (where required).
Flagstar is an Equal Opportunity Employer.
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What We Do
Thank you for visiting Flagstar Bank on LinkedIn, and we look forward to being part of your financial journey. On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York. At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.
