Position Title
Relationship Manager
Location
New York, NY 10006
Job Summary
This role will provide personalized banking services to financial institution customers.
Pay Range: $84,878 - $112,463 - $140,049
Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
- Oversees all aspects of account management, including new account opening, follow-up, communications, maintenance.
- Develops and expands existing relationships including sales efforts; supports business developers in acquiring new business endeavors.
- Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs.
- Analyzes problems; answers inquires for a client; researches and responds accordingly; may coordinate with other departments as needed.
- Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs.
- Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports; investigate & approve when needed.
Required Qualifications:
- Education level required: High School Diploma or General Education Degree
- 5+ years in financial services providing high level support to clients
- Exploring business development (book of business to expand)
- Prior management experience (preferred)
- Strong knowledge of financial products/services, including lending and cash management
Flagstar is an Equal Opportunity Employer.
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What We Do
Thank you for visiting Flagstar Bank on LinkedIn, and we look forward to being part of your financial journey. On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York. At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.
