Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country. Our focus is providing unmatched customer support, guidance, and compliance expertise so our partner establishments can grow their businesses and generate more revenue.
The primary responsibilities of this position include, but are not limited to, assisting locations through video gaming applications and overall live video gaming processes, keeping locations updated on gaming industry information, as well as assisting in other areas as needed.
- Analyze industry data to help establishments increase game play
- Manage daily relations and troubleshoot issues
- Ensure service levels are maintained at an optimal level
- Develop strategic working relationships with existing establishments
- Develop new business in identified region
- Schedule regular visits to establishments for purpose of retention and revenue growth
- Collaborate with marketing team to plan customized on-site marketing materials for establishments
- Proactively address client issues
- Perform special projects and related duties as assigned
- Previous account management and/or outside sales experience a plus
- Strong professional presence
- Ability to adapt, organize, and multi-task
- Capability to thrive in a fast-paced environment
- Possess excellent time management
- Ability to interact with local bar, restaurant, and truck stop owners, as well as commanders of non-profit organizations
- Valid driver's license; clean driving record
- Minimum of 21 years of age
- Ability to obtain and/or maintain a Terminal Handler's License from the Illinois Gaming Board
- Frequently required to stand, sit, walk, talk, and hear
- Occasionally required to climb, balance, bend, stoop, kneel or crawl
- Continually required to utilize hand and finger dexterity, including calculating figures and use of a keyboard
- Occasionally required to lift/push weights up to 50 pounds
- Extensive travel within your assigned region
- Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
- Noise level in the work environment is usually moderate to lou
What We Do
Accel is a leading distributed gaming operator in the United States on an Adjusted EBITDA basis, and a preferred partner for local business owners in the Illinois market. Accel’s business consists of the installation, maintenance and operation of VGTs, redemption devices that disburse winnings and contain ATM functionality, and other amusement devices in authorized non-casino locations such as restaurants, bars, taverns, convenience stores, liquor stores, truck stops, and grocery stores. Accel has been licensed by the IGB since 2012 and holds a conditional license from the PA Board. As of September 30, 2019, Accel’s VGT operations comprised 10,346 VGTs in 2,290 licensed establishments.
