Relationship Manager

Posted Yesterday
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Jefferson City, MO, USA
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Manage trust, estate, IRA, and investment accounts; administer fiduciary duties per trust documents and law; advise clients on estate, tax, and financial planning; coordinate external advisors; deepen client relationships and handle complex family dynamics while collaborating with bank referral sources.
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Job Summary & Responsibilities

Overview
Central Trust Company provides world-class “fee-only” wealth management solutions, including: investment management, fiduciary services, financial, estate and tax planning services; all free from conflicts of interest. We pride ourselves on providing legendary client service, being mindful of our Midwest values and never forgetting our roots, dating back for more than 120 years.
Job Summary
The Relationship Manager will be able to effectively manage a wide variety of trust and estate accounts and relationships comprised of testamentary, revocable, and irrevocable trusts, including charitable foundations, guardianships, and special needs trusts, in accordance with trust documents, applicable law, and Company policies and procedures.  In addition the Relationship Manager will provide legendary service to wealth management clients, including guidance on financial planning concepts, estate planning issues, and gift, estate and income tax issues, while working with, and often leading, an outside team of professionals such as attorneys, CPAs, life insurance advisors, etc.

Job Duties
• Administration for Trusts, Estates, Individual Retirement Accounts, and Investment Management accounts
• Responsible for managing all of the administrative and fiduciary functions of the accounts assigned. This will include managing all accounts in accordance with trust documents, applicable legal requirements, and company compliance guidelines. 
• Bring wealth management ideas to clients concerning estate planning issues: gift, estate, and other tax and financial concerns of the client.
• Work with clients to develop and deepen the relationship: gaining their respect as well as that of their family to foster longevity of the family relationships with the Company.
• Manage accounts with sometimes complex situations including usual assets, unique family dynamics and every changing needs of trust beneficiaries and clients.
• Manage the assigned account’s relationship contact requirements for the team by initiating team communication for proactive client contact. 
• Maintain a collaborative teamwork environment with affiliate Bank referral sources as well as external professionals to appropriately satisfy the special needs of wealth management clients and to communicate the benefits of trust services to clients.

Preferred Qualifications

Required Qualifications
• Bachelor’s Degree in a related field such as finance, business, or accounting
• Minimum five (5) years of experience in fiduciary administration, estate planning or  related wealth management field
• Knowledge and skills in the areas of trust and estate administration, including the administration of multigenerational trusts
• Thorough working knowledge of fiduciary laws and regulations
• Ability to analyze and interpret legal instruments and to apply sound fiduciary judgment to trust matters to ensure fulfillment of the company’s fiduciary responsibilities
• Detail-oriented, with an eye for problem solving in a collaborative manner
• Excellent written, verbal, and interpersonal communication skills with a professional and compassionate delivery style

Preferred Qualifications
• Advanced degree or certification (CFP, JD, CPA, CTFA)
• 10 or more years of experience in fiduciary administration, estate planning or related wealth management field

Skills Required

  • Bachelor's Degree in finance, business, accounting, or related field
  • Minimum five (5) years of experience in fiduciary administration, estate planning, or related wealth management field
  • Knowledge and skills in trust and estate administration, including administration of multigenerational trusts
  • Thorough working knowledge of fiduciary laws and regulations
  • Ability to analyze and interpret legal instruments and apply sound fiduciary judgment
  • Detail-oriented with strong problem-solving skills in a collaborative manner
  • Excellent written, verbal, and interpersonal communication skills with a professional and compassionate delivery style
  • Advanced degree or certification (CFP, JD, CPA, CTFA)
  • Ten (10) or more years of experience in fiduciary administration, estate planning, or related wealth management

Central Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Central Bank and has not been reviewed or approved by Central Bank.

  • Retirement Support A two-part 401(k) combines a 50% match on the first 6% contributed with an automatic 4% nonelective employer contribution, with auto-enrollment and auto-escalation. Employer funds vest on a graded schedule reaching 100% at five years.
  • Leave & Time Off Breadth PTO for full-time staff starts at 18 days per year and increases with service up to 27 days, and the organization follows the Federal Reserve holiday schedule. Part-time employees accrue PTO on a pro‑rata basis.
  • Healthcare Strength Medical, dental, vision, and prescription coverage are offered with eligibility typically beginning the first of the month after hire, alongside HSA and FSA options. Life, AD&D, and short- and long-term disability plus an EAP enhance health and protection.

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The Company
HQ: Jefferson City, Missouri
2,779 Employees
Year Founded: 1902

What We Do

Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC. "Strong Roots. Endless Possibilities."​ reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

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