The Role
Leads a team of executives selling home loans and loan-against-property products. Manages sales targets, team and location productivity, cross-selling of CASA and third-party products, channel relationships with branches, DSAs, and builders, customer satisfaction, internal stakeholder coordination, and compliance with business practices.
Summary Generated by Built In
JOB DESCRIPTION
Relationship Manager – LAP Vishwas
Roles & Responsibilities
- Products include Vishwas HL and LAP
- Handle team of executives to achieve business targets (Volume, Cross-sell, Insurance etc.)
- Manage, develop and enhance deepening of the relationship with Channels (Kotak Branches, DSA, Builder)
- Responsible for achieving team targets and sales volume.
- Ensuring team productivity along with location productivity
- Ensure customer satisfaction as measured trough NPS metrics
- Effective management of working relationships (e.g. Credit, Operations, Legal, Technical etc.) to drive business outcomes
- Responsible for cross sell of CASA and TPP.
- Administer and ensure compliance to all business practices.
Person Requirements
- Professionals with minimum 5 years of experience
- Good interpersonal and relationship building skills
- Influencing skills for driving business with both internal and external channel partners
- Knowledge of secured banking products is preferred
Skills Required
- Minimum 5 years of professional experience
- Good interpersonal and relationship-building skills
- Influencing skills for driving business with internal and external channel partners
- Knowledge of secured banking products
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The Company
What We Do
Kotak Mahindra Group is an Indian financial services conglomerate founded in 1985. Its flagship Kotak Mahindra Bank provides commercial banking and serves individuals and corporate customers through banking, lending, payments, and corporate solutions. Across the wider group, offerings include stock broking, mutual funds, life insurance, and investment banking, addressing diverse personal and corporate financial needs across India.
