Relationship Manager Strategic – Tech Vertical (R-17688)

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.

This investment role is to account manage a portfolio in our fast growing Tech Vertical.  The successful individual will be responsible for maintaining and growing Strategic customers through renewal management, cross & up-sell of new opportunities, and drive net new business for the sector. Working in collaboration with the industry lead and our solution consultants to accelerate growth and solving customer needs.

Key Responsibilities:

• Fulfill the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with clients, through strategic conversations to understand organizational business objectives and goals.
• Maintain and grow revenue stream through successful renewal of existing business.
• Strong motivation and drive to work proactively to develop customer base both on existing as well as the defined prospect accounts
• New account development and/or expanding existing accounts through cross-sell and up-sell of new opportunities within an established portfolio of clients working closely with Solutions Sales.
• Carry out regular account management activity to “Protect” existing accounts. Proactively identify accounts at risk of churn and implement retention strategies.
• End-to-end accountability for driving the negotiation, contracting, and approval processes.
• Navigate deal management and negotiation including alignment of multiple decision makers, products or funding sources.
• Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
• Ensure compliance with all business initiatives
• Maintain consistent and accurate data in relevant CRM software (e.g. SFDC) and other sales tools to support territory, account planning and forecasting.
• Collaborate with Client Success and increase retention rates through business reviews and win-back campaigns.

Key Requirements:

• Minimum of two years prior experience in a field sales role or at least 5 years in a senior Inside Sales Relationship Management role.
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Proven success in closing sales, winning clients, managing client relationships with portfolio of accounts and attaining or exceeding annual quota(s)
• Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth
• Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
• Possesses excellent industry-leading sales methodology, relevant CRM software (e.g. SFDC) and Microsoft Office Suite skills.

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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