Relationship Manager| Malappuram

Reposted One Month Ago
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Malappuram, Kerala, IND
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Support the Non-Resident (NR) channel across the zone by assisting with product training, client onboarding, and ongoing client/branch support. Drive NR business objectives through acquisition of NTB customers, collaboration with cluster and segment leaders, cross-selling forex products, and monitoring portfolio quality metrics such as funding and account activation.
Summary Generated by Built In
  1. This role involves providing support to the Non-Resident (NR) channel across all branches within the Zone. 
  2. The candidate will be responsible for assisting with product training, client onboarding, and offering continuous support to clients, branches, and various channels related to the NR portfolio.
Responsibilities
  1. Achieve NR business objectives across the Zone by collaborating with Cluster/Segment Leaders to drive growth and acquisition. 
  2. Acquire NTB customers through referrals, alliances, networks, and branch partnerships, while guiding branch staff in end-to-end onboarding. 
  3. Support Segment RMs in NR acquisition and ETB portfolio management, generating forex income via FCNR forwards and cross-selling, and sharing insights on rates and products. 
  4. Maintain client relationships through mailers/calls, conduct training for staff and leaders to enhance product knowledge, and monitor key quality parameters like funding and account activation to improve portfolio performance.
Qualifications

Education Qualification: Graduate/ Post Graduate/ MBA

Min Exp: 5 years

Max Exp: 6 years

Skills Required

  • Graduate/Post Graduate/MBA
  • 5-6 years of relevant experience

CSB Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSB Bank and has not been reviewed or approved by CSB Bank.

  • Fair & Transparent Compensation — Pay is considered fair in certain managerial or target-based roles, with some positions viewed as competitive for the industry. Salaries are consistently reported as paid on time, supporting a baseline of reliability.
  • Strong & Reliable Incentives — Earnings can be strong when sales targets are achieved, indicating meaningful performance-linked upside in some roles.

CSB Bank Insights

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The Company
HQ: Thrissur, Kerala
5,753 Employees
Year Founded: 1920

What We Do

CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.

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