Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come.
Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us!
Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.
About your roleAs a Fund Administration Relationship Manager, you will serve as a strategic partner to our clients, focused on strengthening relationships, driving revenue growth, and supporting high-quality service delivery across our fund administration engagements. You will be embedded within the Fund Administration organization, providing continuity, leadership, and alignment across cross-functional teams.
What you’ll doRelationship Ownership & Client Advocacy
Maintain ongoing, senior-level relationships with clients to ensure trust, satisfaction, and alignment with their goals
Act as the primary client advocate within Juniper Square, surfacing feedback and ensuring timely resolution of issues
Serve as a stabilizing force and strategic sounding board for clients navigating transitions or challenges
Strategic Growth & Revenue Expansion
Identify upsell opportunities across services, fund vehicles, and legal entities post-implementation
Partner with Sales on long-term revenue expansion initiatives and contribute to proposal development
Track, report, and influence new fund opportunities and incremental revenue opportunities
Communication & Cross-Functional Alignment
Facilitate regular communication between clients and internal stakeholders, ensuring unified messaging and smooth execution
Collaborate with Product, Sales, CX, and Delivery teams to represent the client perspective and drive roadmap alignment
Lead quarterly and annual business reviews to share performance metrics and strategic updates
Oversight of Key Client Programs
Lead execution of the Client Monitoring Program (CMP) for assigned accounts, ensuring feedback is captured and addressed
Drive structured health assessments through quarterly check-ins and in-person meetings for high-revenue clients
Ensure documentation of all meetings, service scores, and business review outcomes in Salesforce
Internal Enablement & Partnership
Support Fund Accounting team leads during client transitions or coverage gaps
Provide guidance to delivery teams, ensuring service excellence and consistent client experience
Collaborate with FA Enablement on training programs and tools to build strong relationship management capabilities
Escalation & Remediation Leadership
Own client escalations and coordinate root cause analyses and remediation plans
Communicate timelines, accountability, and outcomes to clients and internal teams
Reinforce trust and transparency during challenging situations
Client-Centric Thought Leadership
Stay current on industry trends, client business objectives, and fund administration best practices
Represent Juniper Square at client events or conferences when applicable
Support brand reputation and thought leadership in the Private Markets ecosystem
12+ years of fund administration experience within private equity, commercial real estate or venture capital with a focus on client advocacy, networking and expansion
Bachelor’s degree required, with a degree in Accounting, Economics, Finance, Business Administration, or related discipline
Proven ability to identify growth and expansion opportunities
Comfortable with ambiguity within a hyper-growth, startup environment
Passion for technology and a desire to use technology to streamline business operations and improve user experience
Strategic thinker with the ability to master both the details and the big picture
Excellent client service, verbal and written communication skills
Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary range for this role is $170,000 - $190,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
Benefits include:
Health, dental, and vision care for you and your family
Life insurance
Mental wellness coverage
Fertility and growing family support
Flex Time Off in addition to company-paid holidays
Paid family leave, medical leave, and bereavement leave policies
Retirement saving plans
Allowance to customize your work and technology setup at home
Annual professional development stipend
Your recruiter can provide additional details about compensation and benefits.
#LI-Remote
Skills Required
- 12+ years of fund administration experience within private equity, commercial real estate, or venture capital with focus on client advocacy, networking and expansion
- Bachelor's degree in Accounting, Economics, Finance, Business Administration, or related discipline
- Proven ability to identify growth and expansion opportunities
- Comfortable with ambiguity within a hyper-growth, startup environment
- Passion for technology and a desire to use technology to streamline business operations and improve user experience
- Strategic thinker with the ability to master both the details and the big picture
- Excellent client service, verbal and written communication skills
Juniper Square Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Juniper Square and has not been reviewed or approved by Juniper Square.
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Parental & Family Support — Paid parental and family leave is frequently characterized as generous, with structured return‑to‑work support referenced. Feedback suggests family‑forming and caregiver supports are a notable strength.
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Leave & Time Off Breadth — Unlimited PTO alongside paid holidays and sick time is consistently highlighted. Team practices like no‑meeting days and flexible scheduling further support time away.
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Wellbeing & Lifestyle Benefits — A digital‑first, remote‑friendly setup is reinforced by home‑office stipends, setup reimbursements, and expanded mental‑health support. Feedback suggests these perks materially improve daily work flexibility and wellbeing.
Juniper Square Insights
What We Do
At Juniper Square, we work hard every day to set the bar high in the work we do. We bring out the very best in each other without sacrificing kindness, quality, and the willingness to learn. You will see that every function and team is given respect here, because when any one of us wins, we all win. We bring a beginner’s mind to our work, not ego—enabling learning and creative and critical thinking. Some people talk about transparency, but here we treat you like the owner that you are: We share knowledge and information with all our employees, knowing that informed teams are successful teams (and happy ones too).
Why Work With Us
Our vision is to make the world’s private capital markets more efficient, transparent, and accessible through financial technology. We have an opportunity to transform an enormous and important industry, and we feel lucky to be working with the most talented, kindest, and most ambitious colleagues of our careers. Come join us!
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