- Maintain and deepen relationships with a core portfolio of SME / Middle Market customers.
- Actively drive primary sales by acquiring new SME / Middle Market customers and generating new loans with existing customers.
- Collaborate with product specialists on account planning to identify target customers and tailor product offerings to meet customer needs.
- Monitor the overall customer experience and proactively address process lapses or delays to ensure timely turnaround times (TAT).
- Ensure customers meet basic credit requirements and manage new Non-Performing Loans (NPLs) within approved budgets and guidelines.
- Prepare comprehensive credit assessments and proposals for loan applications.
- Vet, sign, and deliver Letters of Offer in accordance with internal policies and regulatory requirements.
Skills Required
- Experience in sales or customer relationship management
- Understanding of credit assessment
- Ability to manage financial applications
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
