Relationship Manager, Agent Partnerships

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. 

Today we support more than 4,900+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.a

The Opportunity

At Flywire, we are seeking a Relationship Manager, Agent Partnerships to support and grow our network of education agent partners across India. In this role, you will work closely with the Agent Partnerships team to execute strategies that drive payer growth, strengthen partner relationships, and maximize the value of our existing partnerships.

The Relationship Manager will play a key role in supporting our agent partners, ensuring they understand the value of the Flywire Payment Solution, while identifying opportunities to increase adoption, improve retention, and drive revenue growth. You will also act as a trusted partner to agents, providing timely support, resolving issues, and helping them succeed using Flywire’s platform.

This role reports to the Relationship Management Lead for the respective region in India.

Key Responsibilities

• Collaborate with the Relationship Management Lead to execute strategies that drive agent utilization, retention, and revenue growth
• Develop and manage strategic account plans for assigned agents to maximize engagement, utilization, and business growth
• Present Flywire’s products and services to agents in a consultative and educational manner, demonstrating the value of the Flywire payment solution
• Provide ongoing support to existing agents by building strong relationships and responding to inquiries in a timely and professional manner
• Partner closely with the Sales Manager, Agent Partnerships on pipeline management, handovers, and onboarding of new agents (both virtual and in-person)
• Identify opportunities to expand partnerships and increase adoption of Flywire services
• Organize marketing materials and represent Flywire at events, expos, and partner engagements
• Maintain accurate and up-to-date records of partner interactions and activities within CRM systems

What We’re Looking For

• 5+ years of experience in the International Education Recruitment industry, particularly supporting outbound student recruitment from India
• Proven ability to build and manage relationships with International Education Agents; an existing network of agent partners is a strong advantage
• Willingness and ability to travel locally and interstate to establish, maintain, and strengthen client relationships
• Strong attention to detail, with excellent time management and organizational skills
• Excellent interpersonal, analytical, and planning skills, with the ability to manage multiple priorities effectively
• Strong verbal and numerical skills, with the ability to interpret data and communicate insights clearly
• Experience and understanding of the Higher Education industry is highly desirable
• Strong presentation skills, with the ability to confidently engage audiences at all levels, including senior executives
• Proficiency in local languages or regional dialects is advantageous when working with agents across different regions

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.