About the Role
In this role, you will be responsible for acquiring and servicing clients to achieve and exceed the Bank’s defined sales goals and revenue targets. You will provide tailored financial advice and maintain strong client relationships to maximize business opportunities and deliver exceptional service.
What you will be doingClient Acquisition
Organize, execute, and participate in sales activities and programs
Acquire new customers and increase product penetration within the existing client base
Support and participate in marketing initiatives for customer acquisition and retention
Client Servicing
Provide ongoing servicing of client accounts and identify opportunities to deepen relationships
Promote and cross-sell the Bank’s products and services to expand customers’ share of wallet
Ensure high service standards and promptly address customer enquiries and servicing needs
Compliance and Regulations
Adhere to internal policies and regulatory requirements while maintaining a strong customer service experience
Ensure all sales activities comply with internal and external regulatory guidelines
Bachelor’s Degree in Banking, Business Administration, Economics, or related field
CMFAS Certification
Minimum 2 years of experience in consumer retail banking, preferably with exposure to secured and unsecured loan sales
Proven track record of high performance with no adverse sales or service-related complaints in the past 12 months
Excellent communication and interpersonal skills
Highly motivated and a strong team player
Skills Required
- Bachelor's degree in Banking, Business Administration, Economics, or a related field
- CMFAS Certification
- Minimum 2 years of experience in consumer retail banking
- Exposure to secured and unsecured loan sales
- Proven track record of high performance
- No adverse sales- or service-related complaints in the past 12 months
- Excellent communication and interpersonal skills
- Highly motivated and a strong team player
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
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