Relationship Management Apprentice

Posted 2 Days Ago
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Aberdeen, City of Aberdeen, Scotland, GBR
In-Office
26K-26K Annually
Entry level
Fintech • Payments • Financial Services
The Role
As a Relationship Management Apprentice, you will build relationships with customers, manage diaries, support loan applications, and enhance your banking knowledge.
Summary Generated by Built In
Progress as unique as you are

Apprenticeship – Commercial & Institutional Banking

Starting October 2026

Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.

Programme length: 15 months

Salary: £25,785

Qualification gained: Providing Financial Services Level 6

Location: Aberdeen

Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.

What you'll do

As a Relationship Management Apprentice, you’ll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes.

Day-to-day you’ll be:

  • Managing diaries and booking appointments, and preparing high quality meeting briefs and customer information for Relationship Managers
  • Understanding customer needs and explaining the various lending options available and helping with the application and approval request
  • Developing your banking knowledge across systems, processes, products, and the broader Commercial banking market
  • Contributing to a positive learning culture and investing time in your own professional development
How we invest in you

Our apprenticeships will support you to learn, grow and build a career you are proud of.

You’ll also get:

  • A starting salary of £25,785
  • Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contribution
  • A fully funded apprenticeship - Providing Financial Services Level 6
The skills you'll need

We’re looking for people who love learning, are driven to succeed and can communicate well, while building strong relationships at all levels.

You’ll also:

  • Keep the customer at the centre of everything you do
  • Be creative and open to new ideas
  • Solve problems proactively and confidently offer solutions
  • Use analytical and logical thinking, and adapt well to change
  • Plan and organise your work effectively, prioritising your time well
Eligibility

Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.

You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.

Inclusion and accessibility

We’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.

If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we’re happy to support you.

Ready to apply?

Our application window closes once we receive enough applications to fill the cohort so apply as soon as you’re ready to make sure you don’t miss out.

Make sure you’ve listed your qualifications and experience on your CV before applying. Here’s an example of a good ‘CV.’

Need help with your application

Visit our ‘Application Support’ page for information on the recruitment journey and answers to the most common queries.

Hours

35

Job Posting Closing Date:

Job Posting Closing Date is not yet published.

Ways of Working:Hybrid

Skills Required

  • Strong communication skills
  • Ability to build relationships
  • Problem-solving skills
  • Organizational skills
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The Company
HQ: Bengaluru, Karnataka
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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