Relationship Executive - Small Business (FAIS)

Posted 7 Days Ago
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Polokwane, Capricorn, Limpopo, ZAF
In-Office
Mid level
Financial Services
The Role
The Relationship Executive will manage a portfolio of Small Business clients, focusing on client acquisition, relationship management, and ensuring compliance while delivering exceptional service and meeting sales targets.
Summary Generated by Built In
Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

We are looking for a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity commercial banking needs. The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business Client Value Proposition (CVP).
You will act as the primary point of contact for your clients, taking full accountability for relationship management, solution delivery, and portfolio risk.

Job Description

Key Responsibilities

  • Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling.
  • Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs.
  • Drive portfolio profitability while meeting sales, growth, and retention targets.
  • Take ownership of end-to-end client solutioning, coordinating cross-functional teams including credit, product, and service stakeholders.
  • Manage portfolio risk by ensuring compliance with regulatory and credit requirements (including FICA and NCA).
  • Analyse financial statements and make sound credit recommendations.
  • Deliver a consistently high standard of service aligned to the Small Business CVP.

Minimum Requirements

  • 3+ years’ experience as a Business Banking Relationship Manager with a proven record of high sales performance managing a portfolio of 150+ clients.
  • 4+ years’ experience in a client-facing, target-driven financial services role (banking preferred).
  • Strong understanding of SME/commercial banking, credit processes, and financial analysis.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Highly resilient, self-driven, and able to perform under pressure.
  • Strong accountability for personal performance and continuous development.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Skills Required

  • 3+ years' experience as a Business Banking Relationship Manager
  • 4+ years' experience in a client-facing, target-driven financial services role
  • Strong understanding of SME/commercial banking, credit processes, and financial analysis
  • Excellent communication, negotiation, and stakeholder management skills
  • Bachelors Degree in Business, Commerce or Management Studies

Absa Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Absa Group and has not been reviewed or approved by Absa Group.

  • Healthcare Strength Medical aid, group life, disability, and funeral cover are described as comprehensive, with features such as terminal‑illness advances and beneficiary grocery benefits. Wellness and assistance offerings support overall financial and personal wellbeing.
  • Retirement Support A pension fund and group retirement arrangements are positioned as core benefits within fixed remuneration. Retirement coverage is embedded alongside other protections as part of standard employment.
  • Equity Value & Accessibility Employee share‑ownership (eKhaya) and equity‑linked awards broaden wealth‑sharing, with dividends or cash‑equivalent participation in some markets. This provides longer‑term value beyond base pay.

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The Company
HQ: Johannesburg
39,055 Employees
Year Founded: 2018

What We Do

Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.

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