The Role
Provide dedicated support to Relationship Managers for institutional prospects, consultants, and clients across Asia. Deliver regular reporting, handle client servicing and ad-hoc requests, prepare meeting materials, coordinate with internal teams (Marketing, Performance, Operations, RFP, Legal/Compliance), and develop understanding of GMO's investment strategies to ensure high client satisfaction.
Summary Generated by Built In
Company Profile
Founded in 1977, GMO is a global investment manager committed to delivering superior long-term investment performance and advice to our clients. We offer investment strategies and solutions where we believe we are positioned to add the greatest value for our investors. These include multi-asset class, equity, fixed income and alternative offerings.
We manage approximately $80bn for a client base that includes many of the world’s most sophisticated institutions, financial intermediaries, and private clients. Industry-wide, we are well known for our focus on valuation-based investing, willingness to take bold positions when conditions warrant, and candid and academically rigorous thought leadership. Jeremy Grantham, GMO’s Co-Founder and Long-Term Investment Strategist, is renowned as an expert in identifying speculative investment bubbles and also as a leading climate investor and advocate.
GMO is privately owned and employs over 430 people worldwide. We are headquartered in Boston, with additional offices in Europe, Asia and Australia. Our company-wide culture emphasizes commitment to clients, intellectual curiosity, and open debate. We celebrate and respect our differences, while embracing and valuing what each of us brings to work, as we know that diverse teams in an inclusive, caring environment achieve higher engagement and better client results.
Please follow the prompts included in this job posting to apply. The application window for this role is anticipated to remain open until the job is filled, or as otherwise determined by GMO.
Overview:
GMO’s Singapore based client relations team is responsible for servicing, sales, and consultant relations activities for all of the key Asian markets. It is complemented by staff in Australia (who service Australasia). The on-ground team in Singapore is comprised of two sales staff team members, and an Associate who supports their activities. This role would bring the team to 4 members.
The role of a Relationship Associate (“Associate”) is to serve as a direct and dedicated resource for the above-mentioned Consultant Relations, Business Development, and Client Relations staff based within the Singapore office.
The Singapore team is responsible for maintaining and advancing GMO’s competitive edge in the areas of marketing, sales and client service to provide the best service possible consistent with achieving our investment goals. The Associate will work under the direct supervision of their assigned regional team members.
Specific Responsibilities Include:
• Provide dedicated support to Relationship Managers in an effort to build and maintain relationships with GMO’s institutional prospects, investment consultants, and existing clients.
• Dedicated responsibility for specific reporting and fixed client service tasks each month
• Provide general client servicing and ad hoc support to clients, consultants and custodians who will habitually engage the team via e-mail and phone
• Help in overseeing a number of secondary client relationships --- generally being defined as clients with less than $20 million in assets with the firm and/or otherwise identified as generally low touch
• Interact effectively with prospects and consultants in person, over the phone and via written communication, as appropriate, and in conjunction with the Consultant Relations and Business Development teams
• Assist in the preparation for prospect, consultant, and client meetings, including coordination of calendars and sales database updates, participation in pre-meetings, meetings, presentation materials, and assistance with any follow-up items and meeting notes
• Develop a thorough understanding of GMO’s policies and procedures in order to help facilitate the efficient delivery of information and services to the prospect, consultant, and client community
• Understand and articulate GMO’s investment strategies, philosophy and process
• Work closely with GMO’s team of investment professionals independently and at the direction of the assigned regional team leader to insure each client, consultant, or prospect experiences the highest level of satisfaction from GMO
• Collaborate with various groups across GMO including: Marketing, Performance, Investment teams, Operations, RFP, as well as Legal and Compliance
Required Skills:
• At least 5 years’ experience in a similar role within an investment management business
• University Degree (or equivalent) in Commerce, Finance related discipline
• Demonstrated understanding of investment strategies and markets
• Demonstrated superior client service skills
• Strong organizational skills and attention to detail
• Ability to manage internal and external stakeholders with confidence
• Strong analytical skills
• Excellent written and verbal communication capabilities
• Previous experience working with relationship, marketing, or consultant management teams preferred
Character:
• High energy, positive attitude, professional and mature
• Approach work with confidence
• Comfortable working both independently and as part of a team
• Ability to prioritize multiple tasks, set goals and meet deadlines
• Self-directed and motivated
• High degree of intellectual curiosity
• Ability to professionally represent GMO
Skills Required
- At least 5 years' experience in a similar role within an investment management business
- University degree (or equivalent) in Commerce or Finance-related discipline
- Demonstrated understanding of investment strategies and markets
- Demonstrated superior client service skills
- Strong organizational skills and attention to detail
- Ability to manage internal and external stakeholders with confidence
- Strong analytical skills
- Excellent written and verbal communication capabilities
- Previous experience working with relationship, marketing, or consultant management teams
- High energy, positive attitude, professional and mature demeanor
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The Company
What We Do
For more than 40 years, GMO has partnered with a broad range of sophisticated institutions, financial intermediaries, and families to provide the investment expertise they need to meet their goals and fulfill their missions. Investing on behalf of our clients is GMO’s sole focus. Across asset classes and around the world, our investment teams identify and exploit long-term opportunities and develop solutions that both anticipate and respond to client needs. GMO is comprised of a collection of investment teams with focused specialties. All are grounded in a long-term, valuation-based investment philosophy – an approach we believe provides the best risk-adjusted returns. GMO partners with an impressive roster of sophisticated clients worldwide, delivering innovative investment solutions and tailored client service. Our clients benefit from our diverse expertise, intellectual curiosity, and open culture of debate, as well as from our ability and willingness to take advantage of contrarian market opportunities. For important disclosure information please visit: https://www.gmo.com/americas/terms-and-conditions/
