Relationship Admin Analyst - 12mth FTC

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

This colleague-level 12 month Fixed Term role sits within the Relationship & Supplier Oversight pillar and supports administration, governance and operational coordination across key partners and suppliers.

To provide accurate and timely administration of third-party relationship activities including onboarding coordination, due diligence support, invoicing/procurement interaction, and supporting data oversight activities (e.g. EMT).

Key Work Level Accountabilities:              

• Support effective management of supplier and partner governance administration
• Ensure onboarding and due diligence documentation is complete and aligned to TPRM expectations
• Support accurate invoice processing and issue resolution with procurement and suppliers
• Support pricing/EMT oversight administration and evidence packs

Key Responsibilities for this role:

Supplier onboarding & governance administration

• Coordinate onboarding activities and documentation in line with TPRM governance framework
• Maintain relationship records, governance logs and review schedules
• Support due diligence evidence gathering and follow-ups

Fund onboarding support

• Support fund onboarding coordination; track approvals and sign-off artefacts
• Coordinate validation of BPO-collected data prior to onboarding approvals

Invoicing & procurement coordination

• Support supplier invoicing processes and liaise with procurement teams
• Manage complex invoices (outside standard finance/commercial processes) and resolve discrepancies
• Maintain invoice trackers and approval audit trails

Data support (pricing / EMT)

• Support pricing validation administration and tolerance breach tracking
• Support EMT oversight administration (data receipt, completeness checks, filing/retention)

Customer, conduct & Consumer Duty expectations

• Support accurate and timely supplier/partner administration that underpins service delivery and customer outcomes (e.g. pricing accuracy and timely onboarding)
• Escalate any issues that could impact customers (e.g. data quality issues affecting disclosures or pricing)

Evidence & assurance expectations

• Maintain complete onboarding, due diligence and invoice approval audit trails
• Maintain trackers for pricing tolerances/EMT oversight and associated actions
• Maintain governance action logs and document repositories

Key Knowledge, Skills & Experience:

Strong administration and coordination skills, attention to detail, and experience working with procurement/finance processes. Comfortable managing multiple trackers and maintaining audit-ready documentation. Exposure to third-party governance/TPRM processes and investment operations data (e.g. EMT) desirable.

What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.

M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.

We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: [email protected]