At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Reinstatement Clerk? Globe Life is looking for a Reinstatement Clerk to join the team!
This role is responsible for completing various tasks for Liberty National reinstatement initiatives. The Reinstatement Clerk will also assist with other clerical tasks for the Customer Retention department.
This is a remote/work-from-home position.
What You Will Do:
- Use multiple systems to determine eligibility of reinstatement, process transactions, and Agent Bonuses.
- Complete and track processes completed.
- Follow-up to ensure transactions completed processed successfully.
- Provide management with weekly status report updates.
- Routinely work on ad hoc tasks.
- Communicate task progress and concerns.
- Adhere to the policies and procedures set within the department.
- Premium Adjustment Waiver Processing.
- WOP Reversal Processing.
- Notate and process each policy as assigned.
- Other duties as assigned by management.
What You Can Bring:
- High School Diploma or equivalent.
- 2+ years of related experience; life insurance industry experience a plus.
- Strong organizational, time management, and attention to detail skills.
- Ability to manage multiple projects independently and meet deadlines.
- Excellent verbal communication and professional interpersonal skills.
- Proficiency in MS Office (Word, Excel; Access a plus) with heavy mainframe experience.
- Thorough follow-up with strict adherence to policies and procedures.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Skills Required
- High School Diploma or equivalent
- 2+ years of related experience
- Life insurance industry experience
- Strong organizational, time management, and attention to detail skills
- Ability to manage multiple projects independently and meet deadlines
- Excellent verbal communication and professional interpersonal skills
- Proficiency in MS Office (Word, Excel)
- MS Access experience
- Heavy mainframe experience
- Thorough follow-up with strict adherence to policies and procedures
- Reliable and predictable attendance of assigned shift
- Ability to work full time and/or part time as specified
What We Do
Globe Life is an insurance company with a mission centered on protecting the financial futures of working families. The company has operated for over a century, built on a foundation of discipline, ethics, and long-term thinking. Employees at Globe Life don't simply work in insurance. They help safeguard futures, show up in meaningful moments for real people, and contribute to something larger than a paycheck. The company's guiding statement, "We Make Tomorrow Better for Families and for the People Who Help Protect Them," reflects both its public mission and its commitment to the people who carry that mission forward every day.
Why Work With Us
Globe Life protects real families' financial futures, giving everyday work deeper meaning. Rooted in 100+ years of stability, ethics, and integrity, it's a place where employees grow with confidence. The culture values clarity, respect, and accountability, with real mobility, visible advancement, and intentional leadership development.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
