Our Opportunity:
The Regulatory & Compliance Manager will support regulatory and compliance strategy and execution for Chewy's Private Brands. This includes compliance with global, federal, and state safety, labeling, packaging, and chemical regulations and standards, including FDA, AAFCO, EPA, FTC, CPSC, Prop65 and EPR. The role will partner directly with Product Development/R&D, Quality, Sourcing, Brand Management, and Legal teams. Beyond compliance, the Regulatory & Compliance Manager will shape proactive policies that enable innovation, strengthen supplier integrity, and support long-term market growth.
This is an individual contributor role with visibility across key functions and strong influence on product safety, regulatory risk mitigation, and quality assurance within a dynamic and innovative retail environment. At this level, the role provides subject matter expertise, influences senior leaders up to Director, prioritizes work appropriately, shapes enterprise-wide policies, contributes to organizational process design, and builds product compliance capability across the organization.
Does this sound like you? If so, we would love to hear from you! Come run with the Pack!
Key Responsibilities:
- Support regulatory compliance efforts for Chewy's Private Brands to ensure compliance with FDA, AAFCO, EPA, FTC, CPSC, Prop65 and EPR and other applicable regulations and standards.
- Support chemical and mechanical safety testing, risk assessments, product evaluations, labeling reviews, and registrations in coordination with third-party organizations.
- Make data-driven decisions with significant business impact across multiple categories, balancing compliance, innovation, and cost considerations.
- Develop and institutionalize cost improvement and risk-based compliance strategies that scale across functions and global markets.
- Review and approve product packaging, labeling, warnings, safety instructions, and material disclosures to ensure full compliance.
- Own and maintain accurate, audit-ready documentation related to product testing, regulatory certifications, and compliance reviews.
- Support product incident investigations and corrective actions related to compliance, including recall readiness and response planning.
- Support social audit compliance activities by managing third-party audit providers, driving issue resolution in collaboration with Legal, Quality, and Sourcing, and ensuring supplier adherence to Chewy's ethical sourcing standards through corrective action oversight and continuous improvement.
- Monitor emerging regulations, standards updates, and policy changes to proactively address risk and drive internal compliance updates.
- Shape proactive policies and process improvements that enable innovation, supplier integrity, and long-term growth across Private Brands.
- Partner with external customers and industry associations to align with evolving procedures and global trends in product safety.
- Provide regulatory guidance to Product Development, Quality, Sourcing, and Legal teams throughout the product lifecycle.
- Consistently partner with senior leaders up to Director level to align regulatory strategy with organizational priorities.
- Serve as a compliance consultant during concept review, design validation, packaging development, and supplier onboarding.
- Build and deliver internal training programs to raise awareness of applicable regulatory requirements.
- Manage relationships with accredited third-party testing labs and monitor testing timelines and results.
- Represent Regulatory in cross-functional forums and lead initiatives that shape enterprise compliance strategy and long-term regulatory frameworks.
- Foster organizational capability by coaching colleagues, sharing expertise, supporting recruitment efforts, and serving as a role model in Chewy's Operating Principles.
What You'll Need:
- Bachelor's degree in Regulatory Affairs, Engineering, Chemistry, Product Safety, or a related field.
- 5+ years of product compliance experience in consumer products, hard goods, or related industries.
- Ability to interpret, simplify, and apply complex U.S. and international regulatory standards including FDA, AAFCO, EPA, FTC, CPSC, Prop65 and EPR.
- Experience managing product and social compliance audits, recalls, and crisis management scenarios.
- Proven ability to influence and collaborate with cross-functional leaders up to senior executive level.
- Experience developing scalable solutions for enterprise compliance challenges.
- Strong organizational, problem-solving, and communication skills.
- Self-starter with a high degree of accountability and attention to detail.
- Demonstrated ability to delegate and prioritize work, coach others, and build organizational regulatory capability.
Why Join Us?
- Join a high-impact team driving product safety, innovation, and customer trust.
- Collaborate with industry leaders across Legal, Sourcing, Quality, R&D and Product Development.
- Shape the product compliance future of one of the fastest-growing Private Brands portfolios in pet retail.
- Competitive compensation, benefits, and professional development opportunities.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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