Job Summary:
This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead.
Pay and Benefits:
New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities.
Benefits Highlights:
- Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
- 401(k): 3% automatic employer contribution + 3% match
- Annual pay increases
- Full benefits: Medical, dental, vision, life, disability, mental wellness
- For more detailed benefits synopsis visit tranow.com/about/careers
Location:
This role is based out of our Bonney Lake location. Learn more about that team here:
https://www.dinw.com/locations/bonney-lake-imaging-center/
Schedule:
- Monday, Tuesday, & Saturday: 6:30AM - 7PM
About TRA Medical Imaging
TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.
We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.
Why Choose TRA Medical Imaging
TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.
Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.
Want to learn more about TRA’s commitment to patients, employees and our community? Visit https://www.tranow.com/about/careers/ and explore your future with us today!
Essential Job Functions:
Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
Collect account payments.
Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
Responsible for document scanning and navigating the RIS system.
Check work email daily.
Follow the HIPAA privacy and security policies and procedures.
Qualifications:
Education/Work Experience
High School Diploma or GED equivalency required.
Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
Job Knowledge/Skills
Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
Working knowledge of CPT codes and the RIS system.
Use proper phone etiquette and correct grammar.
Ability to demonstrate effective customer service skills.
Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
Communicate professionally with other medical facilities, patients, and customers.
Ability to provide geographical directions to all outpatient locations.
Must possess excellent verbal communication skills; good organization skills.
Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
Ability to manage multiple tasks and carry out instructions effectively.
Skills Required
- High School Diploma or GED equivalency
- Minimum 1 year of recent, related experience (or equivalent combination of education, training, experience)
- Working knowledge of the RIS system and ability to navigate it
- Working knowledge of CPT codes
- General knowledge of radiology procedures (Mammography, Bone Densitometry, Ultrasound, CT, MRI, NM, FL, PET, IR)
- Ability to collect account payments and handle basic financial transactions
- Familiarity with document scanning and maintaining electronic/paper records
- Knowledge of HIPAA privacy and security policies and ability to follow them
- Strong verbal communication, phone etiquette, and customer service skills
- Knowledge of administrative and clerical procedures including word processing, typing, and filing
- Ability to work effectively in a team environment and manage multiple tasks
- Ability to communicate professionally with patients, medical facilities, and provide geographical directions to outpatient locations
What We Do
TRA Medical Imaging is a physician-owned partnership of sub-specialized radiologists providing high-quality, patient-centered diagnostic imaging services in the South Puget Sound region since 1918. They serve multiple hospitals and outpatient centers, providing over 1.4 million interpretations annually across a broad clinical and geographic footprint.
