Registration Coordinator I

Job Title

Registration Coordinator I

Agency

Texas A&M Agrilife Extension Service

Department

Educational Development and Engagement

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

About Texas A&M AgriLife

Texas A&M AgriLife is comprised of the following Texas A&M University System members:

• Texas A&M AgriLife Extension Service
• Texas A&M AgriLife Research
• College of Agriculture and Life Sciences at Texas A&M University
• Texas A&M Forest Service
• Texas A&M Veterinary Medical Diagnostic Laboratory

As the nation’s largest most comprehensive agriculture program, Texas A&M AgriLife brings together a college and four state agencies focused on agriculture and life sciences within The Texas A&M University System. With over 5,000 employees and a presence in every county across the state, Texas A&M AgriLife is uniquely positioned to improve lives, environments and the Texas economy through education, research, extension and service.

Click here to learn more about how you can be a part of AgriLife and make a difference in the world!

About AgriLife Educational Development and Engagement

Our primary focus is advancing the mission of Texas A&M AgriLife. Through educational development, we translate research into practical and meaningful learning experiences. With platform strategy, we seek to enrich and engage learners across Texas and beyond. Our platforms, AgriLife Learn and AgriLife Register provide educational resources to both online and in-person audiences.

Position Information

What We Need

We are seeking individuals who are passionate, innovative, and resonate with AgriLife Educational Development and Engagement’s core values of embracing adaptability, practicing teamwork, pursuing excellence, fostering relationships, and celebrating making a difference. We are a complex team that leads the development and support for educational resources and platforms that reach hundreds of thousands of learners each year, with a vision of creating a sustainable future through education. If you find our values, vision meaningful, and feel that your people skills, work ethic, and integrity would be a complement to our team, please apply!

The Registration Coordinator I, under general supervision, provides event registration services with another event coordinator, business coordinators, and customer service for small to medium workshops, courses, training events, and conferences hosted across Texas for the AgriLife agency College of Agriculture and Life Sciences, Extension, and Research from preparation through creation, support, and close.

Essential Responsibilities

Online event registration site creation and support:

Reviews, edits, and publishes event registration content and files with event organizers. Creates and publishes simple and complex multi-page event registration sites to meet event organizer requirements for regular registrations, sponsorships, waitlisting, etc. Reviews coworker’s event registration sites prior to event registration start. Enters and reviews financial data strings to ensure error-free transactions. Manages event rosters with event organizers and reports with business coordinators. 

Event organizer training and support:

Supports event organizer use of account and notification settings, rosters, registration communication tools, and reports. Creates knowledge base with support team, creates JIT training for event organizers. Trains intrateam members on STOVA cross-functional processes. Trains event organizers to use STOVA to create sites, support registrants, review rosters, pull reports. 

Project management:

Plans and schedules event registration support work, creates and updates process documentation from lessons learned, and records event registration data and reports. Collaborates and communicates intrateam with business coordinators, customer service agents, e-commerce agents, and inter-team to marketing and communication unit. Emails, calls, and meets online with event organizers and digital education team members in an appropriate, professional, and timely manner using Outlook and Microsoft Teams. 

Qualifications

Required Qualifications:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• Effective verbal and written communication skills; timely, clear, and transparent. 

• Ability to present content to others in a learning/training environment.

• Ability to foster and maintain working relationships to support business outcomes and customers. 

• Attention to detail. 

• Ability to learn from experiences and translate them into process improvements.

• Strong organizational and time management skills. 

• Ability to multitask and work collaboratively with others to complete work.

Preferred Qualifications:

• Two to three years in event registration.

• One year creating and supporting sites on an event registration platform (examples: Aventri, Cvent, Eventbrite, Fonteva, Stova, Vfairs, Whova).

• Project management certification.

• Event management certification.

• Event and/or web publishing training and experience.

What you need to know

Salary: Pay Grade 6

Why Work at Texas A&M AgriLife?

Benefits:

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days (about 2 weeks) of annual paid holidays

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

• Educational release time for completing a degree while a Texas A&M AgriLife employee

• This is not a remote position, however, applications for Partially Remote and Flexible schedules are accepted after a 90-day performance review period for those who qualify.

Applicant Instructions: Applications received by Texas A&M AgriLife must either have all job application data entered or a resume attached. A cover letter and resumé are requested. You may upload these documents on the application under CV/Resume.

Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application.

Note: Full-time remote work is not available for this position. However, partially remote work may be available, pending employee eligibility requirements are met in accordance with AgriLife Alternate Work Location Procedures.

For inquiries, please contact: [email protected]

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.