Registration Authority I

Job Description

The Junior RA role provides entry level, on-site support as a Registration Authority for the Defense Information Systems Agency (DISA) J6 C4E supporting the DoD’s Public Key Encryption/Infrastructure (PKE/I) implementation.  As a Registration Authority, the candidate’s duties will include providing specialized expertise to assist Registration Authority (RA) personnel in the creation of NIPR and/or SIPR PKI tokens, and interfacing with Trusted Agents for Token request, distribution and unlocking PINs.

Education and Background

• 1-3 years' experience in Information Assurance / Cybersecurity 
• 1-3 years' experience in technical positions focusing primarily on DoD or Federal PKI or PKE 
• 1-3 years’ requirement identified can be concurrent and/or overlapping 
• 0-1 years' experience as Registration Authority / Key Recovery Agent (RA/KRA) on NIPR and SIPR

Years of Experience

1-3 years

Required Skills

Monitor Registration Authority (RA) Operations in accordance with DoD PKI RA-LRA CPS, DoD Registration Practice Statement (RPS), and internal Joint Service Provider (JSP) processes and procedures to ensure RA Operations are aligned with DISA audit requirements. 
Outstanding customer support and knowledge transfer 
Issuance of Non-Person Entity (NPE), user, admin, group, role, VIP, and mobile code-signing certificates 
Support revocation, suspension, and restoration of a certificate on Unclassified and/or Classified networks 
Support registration and/or termination of RAs and Trusted Agents (TAs) 
Perform third party key recovery 
Possible off-hours work to support releases and outages

Preferred Skills

• Good communication and interpersonal skills 
• Ability to follow policies and procedures 
• Ability to communicate information and ideas so others will understand, as well as the ability to respond clearly to questions 
• Aptitude to address negative situations and resolve them in a positive manner. 
• Excellent team skills, must be thorough, must have excellent communications skills 
• Demonstrate initiative and be results oriented with flexibility and tenacity 
• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances 
• Ability to work in a dynamic cross-organizational team environment 
• Strong dedication to provide quality customer service 
• Effective problem-solving skills and inherent decision-making ability 
• Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue 
• Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager

Working Conditions

General Office Environment 

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.