Registration and Scheduling Coordinator

Registration and Scheduling Coordinator – Rehab Services

Why Mount Carmel?

With five hospitals, over 60 free-standing outpatient clinics, a college of nursing, a Medicare Advantage plan, and extensive outreach and community wellness programs, Mount Carmel Health System serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of Trinity Health, one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.

We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing. 

What we offer:

• Competitive compensation and benefits packages including medical, dental, and vision coverage
• Retirement savings account with employer match starting on day one
• Generous paid time off programs
• Employee recognition incentive program
• Tuition/professional development reimbursement
• Relocation assistance (geographic restrictions apply)
• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing
• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.  You Deserve To Get Paid Every Day!

Why Columbus?

The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest – ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at www.experiencecolumbus.com!

About the job:

In accordance with the Mission and Guiding Behaviors; the Registration and Scheduling

Coordinator coordinates patient registration, scheduling and business office functions.

Ensures the collection of accurate and complete demographic, clinical and insurance

information in the process of scheduling patients for outpatient rehab services. In addition,

performs registration activities including real-time eligibility verification. Informs patients of

co-pays, deductibles and co-insurance amounts and collects payments from patient.

Provides instruction to the patient on visit preparation, prints and mails patient itineraries

and required forms for completion if lead time allows. Obtains and processes signed

physician orders to ensure complete and accurate clinical documentation for care delivery.

What you'll do:

• Performs activities that relate to patient scheduling, registration, real-time eligibility verification, medical order processing and dissemination of patient information.
• Determines proper scheduling requirements and/or limitations to requested service and

scheduling resources (equipment, staff, room, etc) in a timely manner to ensure customer satisfaction, maintain patient flow and approriate utilization of the service area. Coordinates add-on and same-day appointments with the department as required. Ensures accurate treatment sequencing with minimal delays while maximizing therapist productivity.

• Provides patient, family and physician office education during scheduling process to inform them of preparations needed for treatment and any additional diagnostic testing (MBS for some Speech Therapy services) and proper scheduling instructions. Communicates with therapists to ensure an accurate schedule and that all patient charts are properly distributed.
• Obtains signed physician orders for all services from physicians/offices or advises patient they must present a physician's order on the date of service.
• Maintains an accuracy rating which meets standards set by MCHS registration department.

What we're looking for:

• High school graduate or GED is required. Associate degree or equivalent demonstrated work experience in lieu of degree preferred.
• Experience: Two or more years' experience in physician's office, clinic, hospital business office, financial service setting or related area with customer service and collection of data and funds preferred.

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Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.