Registration and Events Officer

Posted 15 Days Ago
Be an Early Applicant
Bingham i Nottinghamshire, County of Nottinghamshire, England, GBR
In-Office
30K-32K Annually
Entry level
Other
The Role
Provides registration services for births, deaths, marriages, and civil partnerships, including appointments, administration, ceremonies, and accurate application of regulations. Delivers professional customer service, works independently and flexibly, operates various IT systems, participates in an on-call rota, and occasionally supports Council House events. The role is onsite, part-time, fixed-term, and requires travel to licensed Nottingham sites, enhanced DBS clearance, fluent English, and occasional weekend or bank-holiday work.
Summary Generated by Built In

Contract Type: Fixed Term (12 months) 

Working Hours: 22.2 hours per week. 8.45am to 4.45pm Mondays, Tuesdays and Wednesdays. 

 (Approximately 12 Weekends (Saturdays, Sundays, Bank Holidays) are required to be worked as well with Time given off in Lieu)

Worker Type: Onsite Worker

Salary: Starting Salary is £29,542 - £32,046 per annum (pro rata for part-time)

Location: The Council House, Old Market Square, Nottingham, NG1 2DT

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. 

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.  So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

One 12 month Fixed Term, Part time (3 day) Post is available. We are seeking highly motivated and professional applicants with excellent levels of customer service experience, strong administration, numeracy and IT skills. They must be quick to learn and able to work with a high level of accuracy and commitment. They must be flexible and adaptable in the face of challenges but have empathy for their colleagues and customers. The role involves Registering Births and Deaths,  Notices of Marriages and Civil Partnerships by appointment, administration work, and conducting or registering marriages and civil partnerships. Whilst the majority of the role is Registration Services there will be occasions where you may be asked to work with colleagues alongside events organisers at the Council House.

Applicants will be expected to learn a variety of working systems, be highly accurate in spelling, numeracy and be able to comprehend legislative regulations and have the confidence to work alone with customers. When working on events or ceremonies, hours of work will be flexible, depending on the event but all persons will be on a 24 hour 7 day contract and will be expected to work Monday to Wednesday as well as weekends on a rota basis (usually once a month with time off given in Lieu).   The role is based at the Council House, Old Market Square but requires travelling to licenced sites within Nottingham City boundaries with transport being provided. As an approximate indication, Ceremonies and Events form less than 5% of the working week.

About You

The ideal candidate will have:

·       Strong communication and interpersonal skills, with the ability to communicate effectively with a wide range of customers and understand issues from the customer’s perspective.

  • Can demonstrate excellent IT skills (excellent keyboard & typing skills, ability to learn new systems and use accurately). Be able to spell accurately and clearly
  • Can demonstrate their Proven experience in being organised at work and meeting deadlines. Be flexible, resilient and retain willingness for personal and professional development
  • Can demonstrate their Proven experience of understanding and applying complex regulations and procedures and working on own initiative, and relying on judgement when working alone or out of hours.

-          This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.

-          A DBS enhanced check for a regulated activity is required for this post.

-          The role requires you to participate in the on call rota.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it.  We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Mairi Chapman, Service Manager, by email at [email protected]

Closing Date: 3rd October 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: the week beginning 26th October 2026 or 2nd November 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. 

In addition to working within a great team and a competitive salary you will have access to:

  • 26 days annual leave (rising to 33 days after 5 years’ service)  + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering 17.9%
  • Smart Working – to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference.

If you are a disabled candidate and wish to be considered under our Guaranteed Interview Scheme, please indicate this within your application. We are committed to making reasonable adjustments throughout the recruitment process and employment journey.

We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve.

We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.

Skills Required

  • Strong customer service experience
  • Strong communication and interpersonal skills
  • Excellent IT skills, including keyboard and typing skills
  • Accurate spelling and clear written communication
  • Ability to learn and use new systems accurately
  • Proven organizational skills and ability to meet deadlines
  • Flexibility and resilience
  • Willingness to pursue personal and professional development
  • Experience understanding and applying complex regulations and procedures
  • Ability to work independently, use judgment, and work alone or out of hours
  • Fluent English language ability
  • Enhanced DBS check for regulated activity
  • Participation in an on-call rota
  • Availability to work some weekends and bank holidays
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The Company
HQ: Nottingham
4,127 Employees
Year Founded: 1897

What We Do

Nottingham City Council is the local authority for the city of Nottingham in the East Midlands region of England. It is focused on becoming a renewed council that delivers for local people and leads the city forward, with a vision to build a flourishing, inclusive, and sustainable city where everyone has the opportunity to thrive.

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