Serves as a member of the System Senior Executive Team providing strategic thought leadership and direction for the Quality and Patient Safety, Infection Control, Clinical & Non-Clinical Risk, Accreditation, Colleague Safety, and Patient Experience programs across the acute care and ambulatory environment. Serves as the Leader for Quality working with the MINISTRY and local boards to oversee quality, patient safety, colleague safety, patient experience, infection control, Risk management, regulatory compliance, and a broad scope of performance improvement support functions for the health system. The VP of Quality and Risk leads the enabling strategies to assure regulatory compliance, risk management, data analytics and clinical informatics necessary to fulfill and sustain the mission and vision. Works with the Chief Nursing Officers to lead the System Clinical Quality Council and manages key services, staff, and operational areas of the health system.
ESSENTIAL FUNCTIONSKnows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision and values in behaviors, practices and decisions. Meets medical center’s Customer Services Standards including interpersonal communication and professional conduct expectations. Serves as a member of the Senior Management Team in formalizing, implementing and, communicating the system, hospitals and medical group quality and patient safety programs. Develops consistent strategies for the system quality and focused approach to improving quality and value for the system strategic 5-year plan. Works with appropriate hospital and medical director/leaders to assure consistency and achieve long-term quality objectives. Develops the 5-year quality, patient safety, risk management, infection control, and patient experience, and colleague safety strategic plan and the annual operations plan, then monitors and directs System, hospital, and medical group performance to the plans. Serves as staff to the Board of Directors, Quality Committees, and to System Board Committees. Leads key service, operational, and staff areas as assigned by the CEO on the organizational chart including the stewardship of human, financial, and material resources; quality and efficient services; and the alignment of the services of the assigned areas to the strategic plan. Liaison to Trinity Heath System by serving on various councils and task forces as assigned and as a participant in the Trinity leadership group. Implements Trinity programs and directives. Represents MINISTRY to the STATE and State business, service, and healthcare community by active participation and leadership within various organizations. Liaison and staff to the Medical Staff and Medical Staff Committees of MINISTRY. Responsible for the entire quality and patient safety efforts of the organization and MINISTRY; this includes oversight of Risk Management, infection control function, and MINISTRY Quality, Patient Experience, Colleague Safety and Patient Safety departments. Serves as the designated Management Rep and is responsible for fulfillment of all regulatory requirements of JCAHO, DNV, Medicare, and State Health and Welfare for MINISTRY. Is responsible as the Patient Safety Officer for the organization and MINISTRY, to improve and enhance all patient safety efforts and initiatives. Provide strategic support to the Accountable Health Network President, and the President to assure development of value driven healthcare across a broad continuum and durable and sustainable relationships. Participates in various committees and structures including: Alliance committees, payer and employer negotiating teams, President’s council, strategy council as needed, SLT, Genesis Oversight, Corporate Compliance as needed. Ensure coordination of a broad definition of quality, safety, risk management, and patient experience across all MINISTRY.
LEADERSHIP COMPETENCIESAs a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:
Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values:
Reverence: We honor the sacredness and dignity of every person.
Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.
Justice: We foster right relationships to promote the common good, including sustainability of Earth.
Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
Integrity: We are faithful to those we say we are.
Master’s degree in business administration or specific field or discipline. 5 years relevant administrative experience (Health or Business) at a Senior Management level or in positions that supported Senior Management and strategic direction with Board and Medical Staff interactions. Demonstrated team, performance analysis, presentation, interpersonal, facilitation, planning, and communication skills. Working knowledge of Microsoft Office suite of applications.
Preferred Certifications
- CPHQ (Quality) certification
- Lean, Agile, or other Project Management certification
- CPPS (Certified provider in Patient Safety)
Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
Must be able to travel to the various Trinity Health sites as needed
Salary Range: $170,040 - $255,112
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Skills Required
- Master's degree in business administration or related field
- Minimum 5 years relevant administrative experience at senior management level
- Experience leading quality, patient safety, risk management, infection control, and accreditation programs
- Knowledge of regulatory requirements and accreditation bodies (JCAHO, DNV, Medicare, State Health and Welfare)
- Demonstrated team leadership, performance analysis, presentation, facilitation, planning, and communication skills
- Working knowledge of Microsoft Office suite
- Ability to travel to regional Trinity Health sites as needed
What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
