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Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio’s next Regional Vice President of Sales, New Business
About the job
The Mission: Transforming Customer Engagement with AI
Twilio is undergoing a massive transformation from a CPaaS leader to a dominant Customer Engagement Platform. As the Regional Vice President, you will be at the helm of our growth engine, reporting directly to the VP of APJ.
You aren't just selling "tools"; you are leading the next phase of Twilio’s evolution by helping organizations across Greater China, India, Southeast Asia, and Korea leverage Voice and AI to revolutionize how they interact with their customers. This mandate requires an impact-driven RVP with a pedigree from top-tier enterprise organizations. We need a 'Hunter-in-Chief' capable of managing a $100M+ portfolio while driving aggressive new business acquisition across the complex SEA and North Asia landscapes.
Responsibilities
In this role, you’ll:
- Build the Growth Engine: Construct a predictable business model capable of exceeding ambitious quarterly and annual growth targets through new customer acquisition.
- Architect the Strategy: Establish a multi-year strategy to expand Twilio’s footprint across Mid-Market and Enterprise segments, tailoring GTM approaches to the varying market maturities of SEA, RoA, India, and Greater China.
- Evangelize AI & Platform: Move beyond legacy CPaaS conversations to drive deep, transformative engagements centered on AI-driven customer engagement and the full Twilio platform.
- Empower a World-Class Team: Hire, mentor, and lead an "A-team" of Growth Account Executives and Managers. You will provide tactical deal guidance, strategic coaching, and career development through active 1:1 mentorship.
- Operational Excellence: Operationalize GTM partner motions and build repeatable outbound programs to ensure a robust, high-quality sales pipeline.
- Be a Customer Champion: "Wear the customer’s shoes" by engaging with software engineering leaders, product managers, and C-suite executives to drive innovation across diverse use cases.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Sales Leadership Mastery: 12+ years of solutions selling experience at a software company and 3-5+ years sales management experience
- Platform & AI Expertise: A firm understanding of the competitive landscape in messaging, voice, and email, with a clear vision of how AI can disrupt the SEA & ROA market.
- Strategic Execution: Proven ability to define goals and processes that drive net-new business while successfully navigating the complexities of the APJ market.
- Quantitative Rigor: A data-driven approach to pipeline management, forecasting, and quantitative analysis.
- Collaborative Influence: Demonstrated ability to build relationships with external partners and internal cross-functional teams (Product, Marketing) to drive alignment.
- Academic Foundation: A bachelor’s degree and significant relevant work experience.
Location
This role will be remote, and based in Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Twilio and has not been reviewed or approved by Twilio.
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Healthcare Strength — Healthcare coverage spans medical, dental, vision, mental-health programs, and core protections like life and disability insurance. Wellness options and stipends are also emphasized to support ongoing wellbeing.
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Parental & Family Support — Paid leave for maternity, paternity, and adoption is described as robust. Financial assistance for adoption and fertility needs further extends family support.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick days, and dedicated volunteer time are highlighted, with some teams operating an unlimited time-off approach. Company-wide breaks reinforce the ability to take meaningful time away from work.
Twilio Insights
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What We Do
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
